Beacon Fell View Holiday Park & Touring Park Reviews Summary

Accommodation

Pros:

• "We stayed at the cottage with a private hot tub. Very clean and tidy."
• "Pod was lovely and clean, nice park for children to play in nearby."
• "The pods were lovely, clean and comfortable."
• "We loved the pod, it was spacious and clean and the bed was really comfortable."
• "Caravan was stunning, no complaints."
• "Pod was basic but exactly what we were expecting, clean and roomy."
• "The pod was great, facilities nice and clean."

Cons:

• "Pitch was too small and did not have any view which was definitely misrepresented on the website."
• "The gravel pitches are not level and I nearly lost my caravan into the bushes when pushing it into position."
• "Not worth £45 pitch fee."
• "Wasn’t happy with the pod we stayed in - one large double bed was great but the pull out bed that should have been a double was only the size of a single bed."
• "Pitches crammed in, ours was medium but wouldn’t fit an awning."
• "Got to the pitch which was supposed to be large which according to the website would fit my caravan easily, BUT as I put it into position found that the a frame was sticking out onto the road."
• "The pitch was 90% gravel and not suitable to pitch an awning."

Staff and Service

Pros:

• "The staff were really friendly and helpful throughout the stay."
• "Brilliant staff an bar manager an manager that can be found at front desk were spot on."
• "Friendly reception staff."
• "Staff on reception very helpful."
• "Staff friendly, ok location."
• "Staff were lovely and welcoming too, proper customer service from well trained, caring hospitality staff who seem to enjoy working here."
• "All staff were very helpful at all times."

Cons:

• "A member of staff behind the bar made a mistake over a drinks order and when questioned about it just walked away with no interest whatsoever. Really rude."
• "We waited 30 minutes to be served for a coffee, no one was in the bar."
• "The bar was very busy but only one member of staff serving warm drinks."
• "The staff looked bored and too busy relaxing in the back room to serve at the bar."
• "I arrived at reception to book in only to be totally ignored for 3-4 minutes while the 2 receptionist were chatting to another employee behind them about something much more important than booking a paying customer in."
• "No staff turned up for the planned kids archery session."
• "The pool looked nice and the club /bar was nice although difficult to get served as only one person on a very busy bar."

Facilities

Pros:

• "Kid’s entertainment was good."
• "Enjoyed soft play, evening entertainment, play park and lovely views."
• "Evening entertainment was good for family."
• "Swimming pool was a bonus with the kids."
• "Kids' soft play was a good size."
• "The swimming pool was nice and clean."
• "Very clean shower area, facilities for kids is brill, swimming pool, kids club, little arcade, park."

Cons:

• "Shower block and washing up area looked filthy so wasn't used."
• "The swimming pool was good but it definitely needs a bit of attention in there, it smells very bad (sweat and wee) and the water clarity could be better."
• "However, facilities including pool were just not clean."
• "Shower facilities were poor, muddy toilets and showers."
• "Motorhome pitches could do with some TLC."
• "Toilets floor seemed to have been cleaned each day but not the actual toilets."
• "Washing up facilities were dirty - I had to clean the sink before I used it."

Cleanliness

Pros:

• "The place was super clean and comfy, toilets and showers were so close and clean."
• "Everywhere kept reasonably clean."
• "Shower and toilet blocks clean and tidy with warm showers too."
• "Toilets were lovely and clean at all times."
• "Washrooms were warm, tidy and very clean."
• "Clean site, with good facilities shower/toilet block was always clean and nice and warm."
• "Spotlessly clean showers/toilets."

Cons:

• "Place is disgustingly dirty."
• "Awful the showers were so dirty."
• "Toilets a mess, dirty the whole time, lacks soap, toilet paper on ceilings, smells."
• "The toilets were dirty with no toilet roll in any cubicle."
• "Sadly this site is below par, the toilets and showers were very clean BUT the site as a whole was untidy and not the cleanest."
• "Toilet block was always filthy."
• "The whole site looks tired and unkept. Toilets and showers were dated and absolutely filthy, no toilet paper, no soap in the dispenser, hand dryers didn’t work!"