Address: 6, 22 Newland St, High Wycombe HP11 2BY, United Kingdom
Phone: +441494411150
Rating: 4.0
based on 113 reviews.
Customer Service
Pros:
"Nicole at rush hair salon in High Wycombe has consistently provided the Best service!"
"Great staff and overall enjoyable experience."
"Phoebe was so lovely throughout treatment, very friendly, talkative and made me feel at ease."
"I am very pleased with the welcome at rush hair Wycombe and I would recommend Lewis he's amazing at his job also he made the Experience of coming back feel safe due covid-19 safety measures."
"Had a wonderful experience at rush hair salon in high Wycombe for the first time yesterday, the salon was so clean and tidy with lovely staff alongside it."
"All the staff are so friendly at this rush and give an amazing experience considering this is my first time at The High Wycombe salon."
"The service all staff provided was to a high standard and I felt very welcomed the moment I came into the salon."
Cons:
"The staff and manager herself are just RUDE AND UNPROFESSIONAL."
"I've never heard someone be so rude to a client like Nicole was today."
"Very poor and unfriendly stuff, I don't understand why they existing if they sending customers away 4 times."
"I did not like the receptionist attitude as I said Hello and she did not respond and ignored me."
"Terrible customer service and extremely unprofessional."
"rude immature receptionist who I’ve had a run in with in the past cancelled my appointment because the hairdresser was running late"
"I am absolutely appalled with their rudeness."
Styling and Haircut Quality
Pros:
"Shanie did a very lovely colour and re-style (graduated bob) for me this morning. She really listened and did exactly as I wanted, and I’m so pleased with both the colour and the style."
"Lewis did an amazing cut and colour on my hair."
"Louise is a wonderful hair cutter. Not cheap but worth every penny."
"Maria is professional and gives helpful advice. She is very confident after many years of experience."
"Jess colour my hair and what a fabulous job she done in fading the colour to my roots."
"Amazing hair transformation today thank you to the lovely Ileana (Style Director) - She is the best at Balayage!!!"
"Andrea is an amazing stylist and I can always trust her with my hair."
Cons:
"After the first visit I wasn't 100% happy with the cut as there was no real style to it."
"This place is Ok, They offer a good price occasionally. But not a good haircut unfortunately."
"Totaly time waste went their dor my 19 month old hair cut they said yes they do babies hair cut after going thr hair stylist dint even lus like could do a normal hair cut forget about babies hair cut."
"Avoid at all costs if you have mixed race textured hair."
"I came in here for a tiny trim and had three inches cut off already short hair."
"Although the staff seem very pleasant their knowledge of hair colouring is limited, especially when it comes to colour matching."
"They are good for regular hair cuts but anything beyond is unlikely. I have wavy to curly hair and while the cut is just ok, the stylist had no clue how to dry it with a diffuser."
Salon Atmosphere and Experience
Pros:
"Rush is the most amazing hair salon I've ever been too. The staff are all friendly and will go out of their way to make you have the best experience."
"The prices are very affordable if you are looking for an amazing hair cut!"
"I was also really impressed with the COVID-19 safety measures and felt really safe in the salon."
"The salon itself is always clean and tidy with a good vibe."
"Rush salon in High Wycombe is a really welcoming salon."
"Brilliant salon. When I lived in London I went to Vidal Sassoon and Charles Worthington salons and they do not compare with Rush."
"I had a lovely experience with Shanie, really easy to book online the day of the appointment and I was greeted very warmly by the staff and offered a hot drink."
Cons:
"Also the general salon is extremely run down and needs work. For £57 a haircut, the salon should be in much better condition."
"There is no warmth, no welcoming, no personable atmosphere at all, just some cliquey looks and a snotty attitude from the stylists."
"Hairdressers leaving you at occasions, more robotic than friendly and don't really listen to your suggestions."
"It was such a hot day and they didn’t even offer a glass of water."
"Never in my life have I been treated like today."
"If you want an up do style for a prom or wedding, I would not recommend Rush."
"My hair was done by an inexperienced person."
Pricing and Charges
Pros:
"I did get an apology and a 25% off loyalty card."
"Great service. Friendly, efficient. Had a cut and keratin treatment and really happy with the results."
"I am so pleased with my recent trip to Rush High Wycombe and would 100% recommend."