Weaves Hair Extension Brighton Reviews Summary

Quality of Service

Pros:

• "Superb quality of work."
• "Amazing experienced and great quality weaves extension! Very personal and they take care of your needs."
• "The quality and care she puts in her craft is just impressive."
• "Extensions done now and the work is incredible, my blond hair look natural so I doest not matter about the price!!"
• "Incredible quality of hair."
• "The hair quality of the hair extensions are second to none and she was friendly and so kind when I was getting them fitted."
• "Hair quality and fit in. I am very happy."

Cons:

• "Waste of time so won't be going there again or recommending."
• "I have taken it out after a week because it looked awful."
• "I feel like I was totally mislead and found them not trustworthy at all."
• "After my consultation was told 2 packets of hair would be enough...on the actual day I was told because my hair was thick I needed a lot more packets but of a more expensive hair as conveniently the hair I needed she had run out of...I asked for a full refund the day after as went home and had a look at them I had bonds sticking out everywhere and already had some falling out!!!!"
• "The actual colour match was excellent however it did not blend well with my hair and the weave was put in too high so you could see the track."
• "I have been at this place 3 times to change the tape for my hair extensions. The last time I was there they probably used a cheap tape because within a week 5 extensions fell out."
• "The most expensive weave I have ever had done."

Customer Service

Pros:

• "Such a lovely lady and really knows how to work your hair."
• "The lady that does it is very nice, welcoming, quick and professional."
• "Zion is the not only brilliant at what she does but she is professional, courteous and friendly."
• "Fantastic staff, very friendly and knowledgeable."
• "Really professional staff with great human qualities too."
• "Helpful, professional, reasonable prices, and kind—couldn't be happier with our experience."
• "The young girl was very helpful in what I would to have done, can't Waite for when I get them done, very friendly."

Cons:

• "I was greeted by a rude member of staff who tutted at me."
• "Please look up the importance of good customer service and care."
• "Very rude on the phone - the tone and attitude from the Lady was disappointing."
• "The worst experience of my life."
• "Overpriced and I will never go there again and will not be recommending."

Salon Atmosphere

Pros:

• "Fantastic prices and they make you feel at home."
• "Love this salon!!!"
• "Very great to come to especially after lockdown!"
• "The service is very warm, professional and friendly!! The service is very efficient, cannot fault!"
• "The atmosphere of the salon is perfect and she's really receptive, listen to you, offers coffee and tea and is always asking if you're okay."
• "Beautiful shop, very nice people and lovely treatment!"
• "Such a lovely salon and amazing service here!"

Cons:

• "I thought I was in a nightmare."

Professionalism

Pros:

• "Zion is just an amazing professional hairdressers."
• "Zion is a lovely lady and very experienced and professional."
• "Zion is so kind and she was able to provide such an amazing service at such short notice."
• "Zion is the absolute best!! So gentle, accommodating, and lovely."
• "Zion is fantastic at helping fix badly done weaves by previous hairdressers and giving you the look you want."
• "Zion is a very artistic hairdresser, so friendly and knowledgable."
• "Zion is very skilled and I highly recommend her!"

Cons:

• "I wished I could give higher rating the strafe providing excellent customer service."