The Olive Garden Reviews Summary

Service

Pros:

• "The service was first rate from very competent staff."
• "Staff were friendly and helpful."
• "Good service, great atmosphere."
• "The staff were very lovely and helpful."
• "The girl who served me was super friendly and helpful."
• "Really delicious food, great service."
• "The staff are all very knowledgeable, friendly and helpful."

Cons:

• "I wish I could give zero stars to this place. The service is awful and they are lying thieves."
• "Very disappointed with their takeaway service."
• "The service is extremely slow waiting in a que for 10/15 minutes with only 6 people in front."
• "Extremely disappointed with this restaurant. No apologies made by the staff at all."
• "Staff were not apologetic and short when people were asking where their starter/main was."
• "The service wasn't much better the waitress that took out payment was rude and dismissive."
• "I was here tonight and was really took back by the service I received calamari was under cooked, carbonara was awful, customer service was shocking."

Food Quality

Pros:

• "Fantastic food."
• "The food was great."
• "Good carvery - continuously made, fresh. Good pizzas🍕 also. Value for money is reasonable."
• "Amazing food."
• "Seriously delicious Italian food: full of herbs everywhere."
• "Food is good and not too pricey."
• "Food is fabulous."

Cons:

• "In fact I had the lamb which was covered in a sauce which had a weird tangy taste to it."
• "Bruchetta was soggy and not at all nice."
• "Don't order the ice cream, taste like frost bite from the freezer."
• "The pizza wasn't really nice, as the filling was not cooked enough."
• "Some meat was undercooked and others were too chewy and over cooked."
• "When it eventually came out, it was absolutely saturated in grease and was pretty much inedible."
• "In my opinion, the Spaghetti Carbonara tasted bland and I didn't really enjoy it."

Atmosphere

Pros:

• "The atmosphere was very good."
• "Atmosphere is spot on."
• "Very nice atmosphere."
• "Atmosphere usually buzzy."
• "Lovely ambience in the conservatory space."
• "The atmosphere was lovely with the music from the live band."
• "The ambiance of the place is enough to make your time and money worth its while."

Cons:

• "At one point was far too crowded."
• "Seemingly pleasant atmosphere, until the manager decided to get into a long shouting match with his staff in the middle of the restaurant, making all customers extremely uncomfortable."
• "Lack of Italian music, there was music in general but not Italian."
• "Place hasn't got any touch of Italy."
• "The menu is also massive which leads me to believe the food isn't cooked fresh."
• "The lighting was bright and white so didn't have that cosy feeling which you would expect from a restaurant."
• "Pretty much from when we entered we knew something was off. The dimly lit restaurant and the shabby furniture was not welcoming."

Pricing

Pros:

• "Food was nice and inexpensive."
• "The menu is extensive and the lunchtime menu is very reasonably priced."
• "Great value for money."
• "Food was nice and inexpensive."
• "Very reasonably priced menu."
• "The prices are very reasonable for the Quality."
• "They have a lunch menu (which is what we ordered from) with good sized portions at reasonable prices."

Cons:

• "Wine that cost 9 pound in shop was 22 pound."
• "It was an expensive evening for the quality of food without entertainment."
• "The prices were slightly more than I was expecting as I'd read the sandwich board outside but this prices are only before 17.00 Monday to Saturday and not Sunday!"
• "Overpriced food."
• "Food quality is not good and it's overpriced!!"
• "Bill was crippling. Seemed to have jacked their prices right up, possibly for the Christmas period?"
• "£30 for pizza that is not as good as Asda one at least… not again."