Donatello Reviews Summary

Value for Money

Pros:

• "Great value for money too!"
• "The food is amazing and really good value."
• "Food tasty and reasonably priced."
• "You get quality food for a decent price. Well above your average Italian."
• "Quality of the food is outstanding and prices compared to size are phenomenal."
• "With very reasonable pricing (especially for the quality) of about £22 per person (drink, main, and dessert), I will definitely be visiting again!"
• "Great food, great service, and a reasonable price."

Cons:

• "I personally don't think the portion sizes are fair for the prices charged."
• "House wine in the past had been good but looks like they've changed to some rubbish."
• "The steak seems a little over priced."
• "No draft beer, bottled beer pricey."
• "It's over priced and better places to eat the prices are well over priced for what they are and I wouldn't recommend it to anyone of my friends a total waste of money avoid at any cost."
• "Wife's arrabiata was salty and my pizza was just lacking in flavour."
• "The £18 .. sur charge (tip) on bill."

Service

Pros:

• "Staff very helpful and accommodating."
• "The service was quick without making us feel rushed."
• "The staff are really great and happy to help you with your choice of dishes and drinks."
• "Service good."
• "Was welcomed by friendly faces and seated quickly. Service was fast and attentive."
• "Service, attention to detail is magnificent."
• "Service was absolutely outstanding, food was delicious, lovely wine."

Cons:

• "There were lots of large parties in the restaurant so it was very noisy and that seemed to make service a little slow."
• "But had to wait 30 minutes for starters and hour for our main meal."
• "Food was delicious but service from one of the young girls who served us was poor - blonde girl with a number of face piercings."
• "Service is hit and miss to be honest will depend on the night."
• "Service was a little slow, however it wouldn't have been an issue had we not had children in the group."
• "Service was incredibly slow, and there were not many diners."
• "The service was poor and the food was nothing special."

Atmosphere

Pros:

• "Atmosphere was lively and the staff were clearly rushed off their feet, maybe a need for some additional staff."
• "Celebrated Dad's 80th birthday here and it was a great evening, excellent food and staff were absolutely brilliant."
• "All of the food was amazing, and felt like it was cooked from the heart."
• "The food was to die for."
• "Can get busy at weekend and was quite noisy when we were there but will definitely return."
• "Great atmosphere and spent with lovely people."
• "Atmosphere was great. Service fantastic."

Cons:

• "restaurant lost that spirit of which was there before renovation.it can not be call silence Italian romantic restaurant any more but noisy tavern is it now :("
• "However on entering the restaurant my partner and I felt a bit overwhelmed as it was so busy and very loud, we felt like we were squashed into a corner."
• "For me personally the noise level was high."
• "1 star down for atmosphere as very loud customers are not advised to tone down."
• "Very busy tables too close together."
• "No atmosphere in there either. Very mediocre unfortunately."
• "Quite busy, parties in so it was a bit loud."

Food Quality

Pros:

• "The food is quite tasty, nothing really to rave about."
• "Food was unreal, staff very helpful and accommodating."
• "The bruschetta still world champion."
• "The food was lovely and my family loved it."
• "All of the food was amazing, and felt like it was cooked from the heart."
• "Best Italian I've ever tasted, I'm really fussy but the Carbonara is truly delicious."
• "The food is full of flavour, the pizza is all stone baked fresh to order with fresh dough."

Cons:

• "We didn't enjoy our meal which was disappointing as we have always enjoyed eating there in the past."
• "Nice staff good service very medium food pizzas bases are definitely not fresh chicken in the pastas are processed meat."
• "The one thing I did notice was that a few parts of the tortellini were a bit hard so could of been cooked a little bit longer."
• "The lasagna was watery and had next to no meat in."
• "Food all looks the same bland colour, spaghetti, noodles, pasta. Bulk bought."
• "My husband had spaghetti bolognese with a handful of mince very watery."
• "The steak is not nice at all and the chips that come with the steak needs the oil changed in the fryer."