Bedtime Ruislip Manor Ltd Reviews Summary

Delivery Service

Pros:

• "Bed and mattress were delivered on time and the lads who delivered and set up were very professional too."
• "When they delivered our bed they rang me to arrange an exact time that suited me."
• "Delivery men very helpful and set up was no problem for them."
• "Delivery was well arranged and punctual."
• "The drivers came on time given and were very professional and courteous."
• "Great delivery service and pricing is as good as anywhere."
• "Received a delivery within days with a call from the Owner giving me time slot on the day."

Cons:

• "Not sure how I'll do that as it is very heavy and doesn't have handles on the sides."
• "Slight delay in receiving the bed due to wholesalers not sending all the parts."
• "There was a bit of a delay on the delivery of the mattress."

Customer Service

Pros:

• "Aaron has supplied beds and mattresses for 25 years I knew him in Ruislip High Street. I do not see him often as he sells a quality product."
• "He gives personal attention and great advice to every customer."
• "Would highly recommend."
• "Aaron is so good at helping you choose the right mattress, and is always happy to help."
• "We came into the shop on Saturday (1st April 2023) morning to purchase a bed and Aaron was a great help."
• "Aaron was most helpful."
• "Always find it very welcoming and also our local, and the owner Mr Aaron always with a helping hand."

Cons:

• "Talks over you and then you don't feel like you've got your point across."
• "Poor costume service."
• "Will never go there again."

Product Quality

Pros:

• "Aaron is so accommodating."
• "They sell good quality products that are competitively priced."
• "We purchased 2 divan beds in 2017 and they're still in great condition."
• "Would definitely recommend Bedtime Ruislip for good quality mattresses at great value."
• "If you have back problems, bedtime is the place to purchase your mattress, Aaron is an expert in terms of which mattresses he sells in his shop."
• "Beds got delivered on time and assembled very efficiently."
• "Very courteous staff turned up before I got home, were happy to wait, then took no more than 30 minutes to assemble the bed and take away old one, for no extra cost."

Cons:

• "We had a hole on the seam, asked for a replacement, we got it but the mattress was harder than the one we originally had."

Value for Money

Pros:

• "Bed is awesome and a great price."
• "Good value for money."
• "The salesman could not have been more helpful. We bought a quality bed and headboard at a very reasonable price."
• "Prices seem very reasonable compared to other shops/department stores."
• "5* all round would always recommend this place."
• "Pricing was better than high street chain bed shops & to be honest, I was shocked at that!!."
• "The quality of the bed we purchased from Bedtime is second to none!"

Cons:

• "Delay between ordering & delivery, at our request not any fault of theirs..."