"Ella, Lenna, Andrea was so kind and professional."
"The waiter there Gary is amazing! Made us feel so at home."
"The staff are so attentive and so kind."
"Nothing was too much for the staff."
"Service was superb, and a great atmosphere."
"The staff and chefs were very polite."
"Staff were attentive, friendly and knowledgeable."
"Warm friendly servers attentive without being intrusive."
Cons:
"Only had 1 drink entire time we were there as couldn’t get waiters attention."
"The man at reception was quite full on, headset on and running round telling staff off."
"We asked for the leftovers of our pizza to be boxed to take away and it was just taken away and probably sadly wasted."
"A real fire and quantity service."
"The profiterole was a bit disappointing, the pastry was dry."
"Service was ok, had to wait a long time to get and pay the bill."
"Waited ages before a waiter came to our table so ordered drinks & bread while we decided."
"Food was nice, Carpaccio was the best I've had in this country. The waiter was pleasant."
Food Quality
Pros:
"The food was amazing."
"Best lobster bisque to date 😍, well worth the money."
"All food was amazing although seafood platter was quite a hefty task to complete but flavour was second to none."
"The food is always lovely."
"The food was gorgeous, the atmosphere was great."
"I have seen this traditional British dish many times in photos and friends' sharing before, but this is the first time I taste Sunday Roast."
"Vegan pizzas were phenomenal- way above anything I’ve ever had whilst eating out."
"Absolutely delicious food, and wine, and cocktails!"
Cons:
"Pizza with way too much tomato sauce and little flavour."
"Very poor quality ingredients."
"I ordered seafood platter which was so bland even after I put lots of salt on, it wasn’t very hot & consisted of a plate full of shell."
"The garlic bread 'with tomatoes' was disappointing as it appeared just to be covered with passata/ puree which drips if you are not careful."
"The first time it came the breadcrumbs were slop. The second time they sent it the breadcrumbs were burnt."
"Had 2 steaks today. Food was cold and not cooked to our requirements."
"The chicken Melanese was just a butterfly of chicken with lots of melted cheese and spaghetti on the side."
"A range of food, cooked we'll make this 'eat as much as you want' buffet restaurant an attractive option to a lot of people."
Ambiance and Setting
Pros:
"Absolutely stunning surroundings, so cosy, modern and comfy!"
"The building, well, I love it! The steps to the entrance, the doors, the architectural features!"
"It is a stunning building and has been beautifully restored."
"Beautiful venue, and very helpful staff."
"Beautiful setting, lovely building."
"Really nice place, very chilled roof top terrace, fully heated and covered if needed."
"Situated above Las Ramblas in the remainder of the Treasury Building, is San Lorenzo, Charlie’s Cicchetti Bar and The Terrace."
"Beautifully developed listed building, excellent menu choices, great service and fantastically flavoursome food."
Cons:
"Wouldn't even entertain. Never called in to such a snobby place."
"Nice place on the outside but if you actually have any sense of taste don't go here."
"Food was really good enjoyed the jazz music."
"This place thinks it's a posh 5 star dining experience but it needs to calm down and get back in it's box."
"The service here is a tad slow and their card machines don't seem to work unless you're stood in one particular spot in the building so that's a bit annoying."
"The building is beautiful but i was expecting much more from this restaurant. It was quite echoey and noisy."
"You get what you pay for, or at lunch time you get so much more."
"Pizza & Prosecco - Not unlimited as the advert suggests!"