The Mill House Reviews Summary

Category: Pub Hook

Address: North Warnborough, Hook, RG29 1ET, United Kingdom

Phone: +441256702953

Rating: 4.4
based on 368 reviews.

Food Quality

Pros:

  • "The meals were beautifully cooked and delicious."
  • "Their generous roast dinners are excellent."
  • "The food was really good as was the service."
  • "High quality food, served in good time."
  • "The food was 5 star."
  • "The vegan options were amazing, I haven't had such a good meal like that in a long time."
  • "Food excellent! Recommend the 8oz Ribeye steak with Dijon and tarragon butter, Portobello mushrooms, tomato and chips!"

Cons:

  • "Our drinks did not arrive until we had finished our first course (we were informed this was a problem in the bar), 45 minutes after sitting down."
  • "Starter was over cooked & obviously got the bottom of the bag as lots oh hard batter with no squid inside."
  • "The tart was overcooked, the curry was way too spicy even though the waitress said it wasn't too bad and the prawns were a bit tasteless."
  • "The sunday roast was ok but had loads of black pepper in and on it which i hate!"
  • "Food was sub standard and very basic."
  • "The food has really gone down in quality and portions size."
  • "Unfortunately the food was not good overcooked chicken salad, no dressing and garlic bread that was rock hard."

Service

Pros:

  • "The Mill House has done an excellent job in reducing contact, maintaining distancing and keeping customers feeling safe."
  • "The service is very good, and friendly."
  • "Great to see lots of safety measures in place due to Covid: sanitising stations upon entry, one way system, good ventilation and all staff wearing visors."
  • "Staff were great, efficient and smiley!!"
  • "Always a friendly welcome with great service from Ellie and her team."
  • "The staff were attentive, friendly and professional - a great combination of skills."
  • "Staff have been incredibly busy but always happy and smiling."

Cons:

  • "The general service wasn't that brilliant or efficient."
  • "Staff are in desperate need of training!"
  • "Place needs a bloody good clean."
  • "Appalling service, dirty glasses provided."
  • "The service was sooo slow, an hour+ to get first course but the worst thing .... it was freezing cold."
  • "The service is not very great to many errors made not to just us but also to surroundings customers."
  • "Service was a bit slow."

Ambiance and Location

Pros:

  • "This restaurant boasts an exceptional location, featuring a captivating disused water wheel on the ground floor for your exploration."
  • "Lovely pub in a lovely setting."
  • "Beautiful place in stunning surroundings."
  • "A beautiful restored Mill House dating back to the 17th century complete with oak beams and running water mill in one area."
  • "Lovely pub with Mill pond and lovely garden."
  • "Beautiful venue in lovely, well cared-for gardens with mill pond and visible mill wheel inside."
  • "Sitting beside the millpond was a treat in the sun that allowed us to enjoy the lovely gardens."

Cons:

  • "It was said that a QR code could be scanned to order, but we did not see this."
  • "Like most places post-Covid, it seems to be suffering from a shortage of staff."
  • "No EV charging in car park."
  • "I suffer with severe COPD and become breathless even after a handful of steps walking and absolutely gobsmacked to be told the toilets, including the disabled toilet was downstairs."
  • "I also had a disabled friend with me and it was a nightmare to get her in and out!"
  • "The bottom floor of the pub gets rather cold."
  • "Entrance from main road a bit small and not the best for recognition, though clearly marked."

Value

Pros:

  • "Food was tasty and reasonably priced."
  • "The food is excellent with not much to complain, it is beautiful outside on a sunny day and the prices are very decent!"
  • "For a drink and a seat outside on a beautiful day I would highly recommend it."
  • "The food was tasty and arrived pretty fast considering, they were very busy."
  • "There is a good varied menu and the food was tasteful. Not huge portions but just right."
  • "The food is wonderful, the drinks are fantastic, the views are just beautiful and to top it off it's dog friendly!"
  • "Good value too."

Cons:

  • "The wines were a bit pricey."
  • "Food was excellent, bit pricey but isn't it everywhere!"
  • "Definitely overpriced. Came away considering McDonald's as the portions were tiny."
  • "Expensive though, I got 1 pint and 2 soft drinks £9.70 handed over a £10 note and got 15p change."
  • "Quite pricey if I’m honest yet the food lacks the professionalism."
  • "Overpriced for what you get."
  • "The food lacks the professionalism. You guys are charging £32.99 for a Sirloin steak yet when it’s served you got some chunky chip’s which are soaked in oil."

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