Address: 23 Elston Rd, Aldershot, GU12 4HX, United Kingdom
Phone: +441252329921
Rating: 5.0
based on 151 reviews.
Professionalism and Expertise
Pros:
"Very informative and professional."
"Michael was thorough in his history taking and with his explanations."
"Michael explains the procedure and what's happening all the way through the treatment."
"Michael was very polite, informative and took time to explain matters regarding earwax build up, removal and ear care."
"Michael and Mara made sure he was comfortable and very calm throughout the session."
"Michael with his expertise was very helpful with assisting me to make the right choice for my hearing needs."
"Michael managed to fit me in at short notice. He was very kind, professional and really put me at ease."
"Michael is very friendly and the practice is clean and covid safe."
Cons:
"I used a private company in Guildford a while ago and they were very patronising."
"Feeling unhappy and still unwell I was recommended Miears by some work mates."
Comfort and Ease of Procedure
Pros:
"Procedure was painless and thorough."
"I was also able to sit up throughout the treatment which was far more comfortable."
"The earwax removal was quick and painless."
"For me the process was painless and was very successful at removing very compacted wax."
"I was very nervous about having the micro suction carried out. I needn’t have been."
"The wax removal was quick and painless."
"The whole experience was brilliant. I was anxious about having the procedure."
"Micro suction was quite a soothing experience unlike the pain of syringing."
Cons:
"It’s brilliant because everything that he sees through the camera, you see on his TV screen! I could see I had a lot of impacted wax in both ears, took about 20 minutes to clear both ears, one was really stubborn!"
"I was slightly surprised and on arrival."
Facility and Accessibility
Pros:
"Located in a residential area with parking made the whole experience easy."
"Lovely clean dedicated treatment room within a home environment."
"The treatment room contained a wide-screen monitor that showed a diagram of the outer and inner ear."
"Easy parking outside. That's where I shall be when I next require treatment."
"Professional home set up, kind and welcoming person, extremely helpful and knowledgeable."
"Easy parking, only 15 metres or so to walk from car to office."
"Michael's professional skills and efficiency gets the full five stars!!!"
"Easy to get to. Michael was really friendly, easy to talk to and talked me through the entire process of the micro suction."
Cons:
"As someone who requires regular microsuction, I have over the years, tried a number of independent and national chain microsuction clinics."
Child-Friendly Service
Pros:
"The staff at mi ears were brilliant with my young son."
"Both were brilliant with my 6 year old daughter who was nervous about having wax removal."
"My daughter has Autism and can struggle with new people and places. They were very welcoming, calm, friendly and professional."
"Mara was super patient with my 3 year old."
"Michael and Mara made sure he was comfortable and very calm throughout the session."
"They both explained the process and assured me throughout the appointment."
"I brought my 11 year old son in to mi Ears as he was complaining of a full sensation in his ears."
"Was very friendly and patient with my 80 year old grandfather who suffers from Alzheimer’s."
Cons:
"I have had two treatments with him that I have come away from feeling I was properly listened to and cared for."