Interhearing - Advanced Hearing Services Reviews Summary

Microsuction Experience

Pros:

• "Nicki did such a good job with the microsuction and managed to get all the solid wax out my ear."
• "Judy quickly and painlessly cleared the blockage."
• "Julie was very personable and put us both totally at ease."
• "The "vacuum system" was so much more comfortable too."
• "The suction procedure was quick and painless - much better than syringing."
• "Painless and very quick procedure. No putting oil in your ears two weeks prior to procedure as you have to for syringing."
• "Was seen quickly and the lovely Dr Jon worked tirelessly to sort my tricky ear blockage."
• "The wax was removed within a few minutes, painlessly and quickly."

Cons:

• "Saw Julie for ear wax removal but was difficult due to a recent ear infection."
• "The reason for not giving a 5 star review is that I never received the email I was told I would get to give me details of the appointment."

Professionalism and Friendliness of Staff

Pros:

• "Judy was very friendly and professional, wax removed with minimal fuss."
• "Margaret did an excellent job. I had a closed right ear, but now it's open again."
• "Very pleased with my new hearing aids. I can distinguish some song lyrics for the first time ever."
• "Judy carried out my ear wax removal on 22/03/23 in a highly professional manner."
• "Julie saved my life! She has an excellent bedside manner which relaxed me."
• "Judy from Shrewsbury and Oswestry clinics is amazing! She was very kind and made me feel at ease having the procedure."
• "Julie was great, talked through the procedure and was very professional."
• "Judy Lloyd. In every way professional, clear, transparent and caring."

Cons:

• "I arrived with some trepidation of what was to happen, anticipating an uncomfortable procedure."

Effectiveness of Treatment

Pros:

• "I can finally hear again! After having a really bad experience elsewhere, Judy has restored my faith and my hearing."
• "After suffering from earache for several weeks... she cleared some old contamination from the offending ear and it has been a massive relief."
• "My wife attended the appointment... she can hear perfectly now thanks to Judy."
• "Interhearing offers a first class service for ear wax removal at a reasonable price."
• "My ears feel comfortable again & I can hear clearly."
• "Wonderful explanation of the process before we started, also after we completed the procedure, great advice to stop the build-up in the future."
• "Julie was able to put me at ease with her pleasant greeting and throughout the procedure."
• "Having suffered with hearing issues and tinnitus for 12 months... Judy declared I had a healthy ear! I was given ongoing maintenance advice and I am very happy with my experience."

Cons:

• "Lost my hearing due to swimming and flight back from holiday doctors diagnosed wax was the problem and referred me for treatment but waiting list was 2 months !!"