Gorgeous Hair And Beauty West Bromwich Reviews Summary

Staff Attitude and Professionalism

Pros:

• "Ladies, Rimpi and Aman are very professional and do a great job."
• "The staff is very friendly and cooperative and the work very nice."
• "Amazing experience, I asked for a walk in and I had my hair done there and then."
• "Absolutely amazing service delivered by Aman, she was very caring and looked after me well."
• "The behaviour and service given by sarab is amazing and calmly and nicely she tickle I am fully satisfied with her service."
• "Very friendly, approachable person and knowledgeable about what she’s doing."
• "Excellent service! I’m a regular customer and I’ve been coming here for the past 3 years."
• "The staff at Gorgeous hair and beauty salon staff are so friendly and they have quality prices for their service."

Cons:

• "The owners got no manners, and seems to think speaking in her own language is a disguise for slagging and laughing at customers."
• "Very bad experience. The manager got no manners as well as she is very rude."
• "They told their customers to give them 5 star review. But they should know that you have to earn them."
• "never visiting again!! i went in for a hair cut today and the lady had no idea what she was doing and ruined my hair!"
• "The older lady (not the trainee) kept swinging the curtain open as she was coming in and out."
• "Unexperienced and unfriendly staff. I went in to get my eyebrows done."
• "Rude staff. Especially the so called manager sitting around behind the desk with miserable face don’t know how to say please or Thankyou."
• "The lady was absolutely rude and she didn't understand when I said the wax was hot!!!"

Service Quality

Pros:

• "I did facial waxing and hair colour and hair cutting from the gorgeous hair and beauty West Bromwich. I had a very good experience."
• "My experience was amazing with gorgeous. I am literally looking gorgeous after taking a haircut from this salon."
• "I had an amazing experience getting a full body wax done by professional talented girls."
• "Had my hair highlighted for the first time in many years and I was so nervous about what it would look like and what colour to choose."
• "I always get my eyebrows threaded at gorgeous. To be honest, it has been very hit and miss but I attend on a regular basis as the price is great!"
• "I have been coming here since they opened for eyebrows and waxing and all I can say is amazing service."
• "I went for waxing in the West Bromwich Salon today, quick in and out the girls are great."
• "Really good salon outstanding customer service great hair dresser her name Mehvies is amazing."

Cons:

• "Thought I misheard the woman when she said £1 for eyebrow threading but that’s exactly it you get what you pay for."
• "There’s no option for zero star, they are ridiculous. Management is rubbish."
• "The worst facial I had at this salon @ west brom branch yesterday."
• "Very bad experience I went for temporary hair straightening, they did it very roughly and it didn't even last for few hours."
• "When I visited this salon last week I found the staff friendly and helpful. the service was quality and quick although."
• "I have never left a review but this place really deserves it. I needed an urgent full body wax and was accommodated without an appointment."
• "Prices are competitive. I just don't like that you can't get consistency in my eye brow shape."
• "Very bad service!!! Owner was 45 minutes late for my appointment and when she arrived she did the worst hair colouring ever."

Cleanliness and Hygiene

Pros:

• "I would recommend this place because this place has great service and it is a very clean environment."
• "The salon is very clean and tidy too ... couldn't recommend her enough!"
• "It’s just so busy. .girls all well mannered & do a good job 4u."
• "I love to come here with my sister, get pampered..leave looking gorgeous. .only very important to book if you do not have much time to wait your turn."

Cons:

• "I went to the salon then I saw it is the dirtiest salon in the world."
• "Can I also just say - this has to be THE most unhygienic salon I have ever ever ever experienced!"
• "The worst facial I had at this salon @ west brom branch yesterday."
• "Very cheap prices and standard service. Although every time I have come in here I have had to wait around 30 mins although there were workers who could have served me."

Value for Money

Pros:

• "Highly recommended. Been using for 18 months now. Always fit u in, no appointment required, prices so reasonable but not lacking in the service."
• "They do eyebrow threading/wax for £1 and I really underestimated that."
• "5-star place. Excellent service and brilliant price. Wife uses this place even though we drive 100-miles from Bristol when we pass through because the price is so competitive."
• "I love it when a company listens to customer feedback."

Cons:

• "Thought I misheard the woman when she said £1 for eyebrow threading but that’s exactly it you get what you pay for."
• "There’s no option for zero star, they are ridiculous. Management is rubbish."
• "I wouldn’t be giving this salon a 1 star if I had a choice. Definitely get what’s you paid for 99p for threading - shoddy, unprofessional service."
• "No not go to this salon please, I went there and I sed that I want a haircut ai she sed to me to sit down on the chair an I sed that I want the feather cut."