Texas Jacks Reviews Summary

Food Quality

Pros:

• "The food here is seriously excellent quality and great value for money."
• "Both delicious and cooked to perfection."
• "Every mouthful was delicious."
• "Absolutely amazing food. Nachos were out of this world."
• "The food was delicious & authentic."
• "Food is seriously exceptionally amazing and fresh."
• "The food extremely tasty and beautifully presented."

Cons:

• "Food= bland mozzarella sticks... What mozzarella more like breadcrumb stick."
• "The chicken was grey and old. The Ribs were old and tough."
• "The food however was awful. I had the ribs and they tasted microwaved not an ounce of smoked taste or texture."
• "The chips that accompanied the ribs unfortunately weren't up to scratch, very oily and didn't really taste of anything."
• "The food was a joke, my chicken wings looked like they’d been microwaved."
• "The meals we had were super salty and oily, especially the chips."
• "Tacos weren't anything special to be honest and lacked seasoning."

Service

Pros:

• "The staff absolutely fantastic, very kind and welcoming."
• "Service was prompt, friendly and professional."
• "Staff service 12/10."
• "The staff were very welcoming & kind."
• "Service was on point, Friendly and attentive when needed."
• "The service was also fantastic, the people working there were super nice and gave our food right away!"
• "The staff there cannot do enough to make sure you are happy and they are so friendly and bubbly."

Cons:

• "Your costumer service is poor I gave multiple options to solve a situation and I don’t know if she was too tired of doing nothing."
• "Waited until 9pm and still no table, they were seating others before us."
• "Booked for today, 45 mins until we got offered a drink and a menu and that was only after asking."
• "Service wasn't great either!"
• "The service was slow, 4 of us on a Wednesday evening, not too busy, yet we didn't get the main course until 9pm probably close to an hour after ordering."
• "TERRIBLE EXPERIENCE! We waited 20-30 mins for drinks after chasing waitress several times."
• "Service was very slow, and it took a while for us to be served even though we were the only two people in there."

Atmosphere

Pros:

• "Background music was great. It appealled to 9 - 50 year olds and we were all bopping in our seats."
• "Chill ambience (quite rare in establishments such as this) as well as clean tables and good decor."
• "The atmosphere in Texas Jacks had a strong American feel, lots of classic rock music along with the projector playing a monster truck derby/loop video."
• "Great atmosphere. Overall a great restaurant that ticks all the boxes."
• "The environment is just like if I was in Texas."
• "As you walk in, the old county music hits you and you are instantly transported to a Texas Saloon!!"
• "Really good atmosphere from the start, loved the music."

Cons:

• "The place just looked a little uncared for (the card machine when handed to me had a dirty thumb print on the buttons)."
• "Music was a little loud but other than that a great place to eat."
• "The only reason we have dropped the “atmosphere” rating a bit is that it is too noisy, both the sound system and the motorbikes outside."
• "It was total mania in that place. Not going back!"
• "We won't be going back."
• "When we arrived it was empty."
• "By now we were the only ones in there, it was 10.30 ish."

Value for Money

Pros:

• "For £19.95 pp you can't go wrong."
• "Ordered to take away with my girlfriend last week- she had a pork burrito, I had the chicken one, both absolutely massive in size and delicious in taste so really good value for money."
• "Great Value for money."
• "Considering the amount of food we consumed the value for money was excellent."
• "Both were excellent, the best tasting Burritos we have had."
• "The BEST nachos I’ve ever tried toppings were everywhere not just on top which you rarely get when ordering nachos elsewhere and the portions are so good value for money compliments to the chefs."
• "Great place, whether you just want a bite to eat or just have some drinks, always a good vibe, and very good value for money."

Cons:

• "We spent close to £150 on 4 adults and 2 kids to leave without eating much and go elsewhere."
• "Save your money! Head to the Weatherspoons opposite, the place was packed."
• "£7.25 for 3 wings is not bad but only got 2 extra wings for extra £6.95."
• "Waste of money tasteless food overpriced."
• "The food was reasonably priced, a little on the expensive side."
• "But funny how the prices are high."
• "Small portion of beef ribs, the plate looked very poor for what you pay for."