Lobster Smack Reviews Summary

Service

Pros:

• "The staff are friendly and welcoming."
• "Service is great and the under manager is a treasure and great help."
• "The attention/service we received from Steve was amazing!"
• "Great food and service all around. Will be back soon for quiz night on Wednesday."
• "The two young gentleman were very friendly and helpful."
• "Staff are very nice and helpful."
• "Staff were lovely and friendly, and helpful with bringing out birthday cake."

Cons:

• "The waitress was very nice and friendly, however it was occasionally hard to get her attention at times."
• "Service was slow & the premises are no good for disabled people with mobility problems."
• "Server didn’t know what drinks were on draft."
• "I was sitting on my own with a dog outside for 15 minutes and I couldn’t figure out how to get service."
• "The waitress came around and still didn’t clean it."
• "Waited 1hr 15mins for food."
• "There didn't seem to be enough staff."

Food Quality

Pros:

• "Brilliant prices for the quality of food."
• "Had fish and chips which was very tasty nothing flash but good."
• "Went down for Lunch today, and it was absolutely delicious! I had the Garlic Prawn starter which was cooked perfectly."
• "Food is really nice, above average, I have never had a bad meal here, beer is good and the staff are friendly."
• "Really, really good food here. I had fish and chips which was bordering on perfect."
• "The food is out of this world and cooked to perfection."
• "Food was warm, tasty and presented nicely cooked by Ellie and Ajay in the kitchen."

Cons:

• "Food was not good, i actually left my main meal as the pasta was too oily and the sea bass was dry."
• "presentation of burger was disappointing but not as much as the contents, which dumfounded the price."
• "The food was not nice at all most of it went back untouched."
• "All the dishes were cold, chip were awful and I’m positive that Hunters Chicken had been made earlier by mistake."
• "Food was poor - tasted like it had been brought from Iceland and reheated! Expensive, for poor quality."
• "The cod was one of those frozen ones, and it wasn’t cooked thorough enough."
• "The food was disgusting, the potatoes and vegetables were rock hard."

Atmosphere & Location

Pros:

• "Busy pub adjacent to Canvey's Sea Wall."
• "Lovely cosy pub with plenty of parking."
• "Very relaxed atmosphere with delicious food and excellent service!"
• "Great family pub to come to enjoy your lunch with family, friends and your four legged friends."
• "Nice family atmosphere. Not too busy and free parking outside and kids can come and stay at any time."
• "Lovely place, food was great and good little area for the kids to play that's enclosed."
• "Good Service - Quiet friendly atmosphere - Right by the Sea and clear Estuary views."

Cons:

• "Please don't lie and say you have accessibiity when you clearly don't."
• "Only downside is the surrounding environment doesn't add to the countryside feel."
• "It wasn't a great experience which was a shame as it was my sons birthday."
• "Then to top it all the coffee machine wasn't working...again."
• "Wait staff all over the place bringing wrong things."
• "Even when we complained the staff did nothing to rectify the situation!! We will never eat there again!"
• "The table was very dirty and sticky - filthy."

Value

Pros:

• "Great value for money literally had to be rolled out!!"
• "The drinks we reasonable prices for venue as was the food."
• "Good pub quality food and good value for money."
• "The prices are fair due to the quality of the food!"
• "My daughter had a kids meal that was good value for money and good portion size as well-even came with a free dessert."
• "The food is still of a high standard for pub grub and is not expensive."
• "Not over priced."