Liberty Locksmiths Reviews Summary

Professionalism

Pros:

• "Very comfortable having him in the house, he was both friendly and very professional."
• "He was fast, efficient, no mess left and an incredibly reasonable price."
• "Denis showed up on time, as promised with no obligation."
• "He was able to install the lock without fuss in a very professional manner."
• "5 stars for Communication."
• "Very punctual for the job and fully explained the work being completed."
• "He did his work with great care and efficiency."

Cons:

• There are no negative comments regarding professionalism in the reviews provided.

Responsiveness

Pros:

• "quick response to initial enquiry and out within an hour to fix a broken front door handle."
• "Arrived within 30 minutes."
• "Called Liberty Locksmiths at 17:20 on a Saturday, spoke with Dennis who arrived at my property in Queens Park within 20 mins of my enquiry."
• "arrived within half an hour and had my mother in law safe in the house with new locks within the hour."
• "Liberty Locksmiths were with her half an hour later and solved the problem there and then."
• "He arrived within 30 minutes of our call and fixed it very quickly."
• "Dennis arrived within 30 minutes of my call yesterday."

Cons:

• There are no negative comments regarding responsiveness in the reviews provided.

Quality of Work

Pros:

• "Installed very secure locks at great value."
• "While sorting the problem I was even given a professional suggestion on how he could fix it so it wouldn't happen again saving me another call out in the future."
• "I have no reservations, whatsoever, in recommending Dennis; first class and first rate service."
• "He also realigned the doors to prevent the issue from happening again."
• "First classes work and no damage to my door excellent quality work 5 star."
• "His work was professional, expedient and he is clearly very knowledgeable!"
• "Work was very professional and quick."

Cons:

• There are no negative comments regarding the quality of work in the reviews provided.

Value

Pros:

• "charged a very reasonable price too."
• "Explained everything clearly, fixed the lock quickly and was very reasonable."
• "Very reasonably priced and would recommend to others."
• "really reasonably priced."
• "All for a fraction of this price."
• "Great service and an even better price."
• "Great service and a very reasonable charge."

Cons:

• There are no negative comments regarding value in the reviews provided.

Recommendation

Pros:

• "Wouldn't hesitate to use them again or recommend them to others."
• "wouldn’t hesitate to recommend this company to anyone."
• "Would certainly use Liberty Locksmiths again and would definitely recommend them to family and friends."
• "Number saved for family, friends and neighbours to recommend."
• "I would recommend Liberty Locksmiths and use again."
• "Would recommend!"
• "Would call him again, and would recommend Liberty Locksmiths."

Cons:

• There are no negative comments regarding recommendation in the reviews provided.