Ash Tree Farm Reviews Summary

Category: Pub Ashton-under-Lyne

Address: Pamir Drive, Ashton-under-Lyne, OL7 0LY, United Kingdom

Phone: +441613438175

Rating: 3.7
based on 592 reviews.

Service

Pros:

  • "Had an amazing time at Ash Tree today. The service was extremely fast yet very attentive and the food was lovely."
  • "Marie was our server and she was wonderful and very good at her job!"
  • "All staff greeted us well and were very helpful especially Bernie who went above and beyond."
  • "Service excellent from Marie."
  • "Staff super helpful too."
  • "The staff were attentive and friendly."
  • "Staff were excellent, very accommodating."

Cons:

  • "Service was extremely slow, ordered drinks on the app, they sat on the bar that long I went to get them myself."
  • "On arrival the queue was right out the door because it took ages for a host to arrive and seat people."
  • "Service was very poor."
  • "The service was beyond bad. Definitely avoid, save the money and stress and go elsewhere."
  • "Very, very slow service, not particularly welcoming staff and when you pre-book they never, ever have your table ready."
  • "Service was slow and unwelcoming, all tables were dirty so had to clean up ours ourselves."
  • "We had to wait over 5 minutes before anyone came to seat us, we then had to wait 10 minutes to be served at the bar as there was only one member of staff behind the bar."

Food Quality

Pros:

  • "The carvery experience at Ash Tree Farm was delightful."
  • "Had a carvery today, hot, fresh, delicious."
  • "The food I had was hot and tasty."
  • "The food is generally delicious. The play area for children is great and the price of everything is just a bargain. The carvery is 10/10."
  • "The meat is always pretty moist and the stuffing is the best I've ever had."
  • "Carvery was probably one of the nicest ones I’ve had in a while- the meat was cut lovely, the maple carrots were delicious and the potatoes were very good and also the nicest home made yorkshires!"
  • "The food was as outstanding as always."

Cons:

  • "Honestly so poor, first off I ordered drinks at the bar one of them was an orange and cranberry juice, the young man who served me gave me a pint of each."
  • "Our last 2 visits however were very bad, we had carvery both times and both were unbelievably dry (even when fresh out of the kitchen), roast potatoes that I couldn't cut with a knife and huge queues for anything."
  • "Worst cake I've ever had, anywhere, including cheapest Aldi stuff."
  • "The buffet was only serving scraps."
  • "The carvery was just all mush except for broccoli !!"
  • "Worst carvery I've ever had mash looked like it had been there a week all veg rock hard and not fit for anything other than the bin."
  • "The pie had hardly any filling and was just basically hard pastry beans was hard same for the chips."

Staff Attitude

Pros:

  • "Staff where friendly but just ignoring dirty plates at active customers."
  • "Staff were friendly, carvery was not the best, could be just we got them on a bad day."
  • "Staff are always pleasant."
  • "Staff very welcoming, polite and friendly."
  • "The staff made you feel very welcome and all of them were very passionate about their job."
  • "The rest of the staff were really nice too."
  • "Very welcoming staff."

Cons:

  • "Need to get a grip of your staff Management otherwise business will be no longer."
  • "The Team Leader when I asked if they did the trifle was rather rude and looked like he wasn't enjoying his job."
  • "Downgrading star rating as on the first edit of this the reply said they where going to Look into this a month on no change."
  • "The staff looked scruffy and miserable apart from one cheery guy."
  • "Staff were dismissive and unhelpful."
  • "Rude, arrogant and not helpful at all."
  • "Staff were miserable which made you feel like an inconvenience."

Cleanliness

Pros:

  • "Nice clean restaurant with quite a lot of seating."
  • "Thank you for creating this beautiful event, everything was set out lovely for a relaxed breakfast."
  • "Nice clean restaurant with quite a lot of seating. Staff are friendly and food was great."
  • "This is a great place to eat, staff friendly and helpful also food good, place is clean."
  • "Atmosphere was good, was nice and clean."
  • "The restaurant was very pretty with festive decs."
  • "Lovely place to sit and have a quiet drink."

Cons:

  • "What a disappointment it was, noisy, dirty, sticky table."
  • "Decided to eat here on Saturday night 22/7/23 after a visit to the cinema. It was around 7pm the place was very quiet, only around 4 tables occupied and there were quite a few tables full of dirty plates, glasses etc."
  • "Not one table was ready and cleaned. The knife and forks were dirty."
  • "The floor in the ladies toilets needs addressing, it was very sticky."
  • "Considering the place was very quiet it was very dirty, no wonder its not as thriving as it used to be."
  • "The place was a bit of a mess though with peeling tables etc. it’s not what it once was."
  • "The floor was filthy and full of food."

Value

Pros:

  • "Overall great value and family-friendly place."
  • "Their desserts alone are worth going for..very well priced!"
  • "Not to overpriced, £70 for 5 of us with drinks and pudding."
  • "What value for money here was, £13 for a massive plate of food, couldn't even eat half of it and they gave us takeaway trays free of charge to take home our food."
  • "Food was reasonable for the price."
  • "Great atmosphere, food was really nice and deserts fantastic."
  • "Loads of choice when serving yourself."

Cons:

  • "£5.49 for one slice of cake, albeit a delicious slice, is a bit ridiculous."
  • "The food here is okish, I've been a couple of times but won't be going again. Unfortunately, the establishment is unclean."
  • "Food was average for the price."
  • "Literally everything on the carvery tasted exactly the same, from the meat to the cabbage."
  • "All food unfortunately went straight to the bin. The beef smelled badly with potatoes, broccoli and pudding looking and tasting like 2-3 days old."
  • "This is the worst carvery We have ever had!!!"
  • "All I paid is for 2/3 thin slices of meat and bunch of boiled/mashed veggies which were not even cooked properly and overpriced un-fizzy cola."

Facilities

Pros:

  • "Small little play area for under 5s."
  • "The play area for children is great and the price of everything is just a bargain."
  • "Area for kids and outdoor seating as well."
  • "There is a small kids area if you need to get your kids to run off some steam."
  • "Play area for young children to keep them occupied."
  • "Can order to take out."
  • "Nice inside can also sit outside if you choose to do so."

Cons:

  • "The buffet was only serving scraps."
  • "The play area had nothing but broken toys and pay machines. The place was dirty."
  • "Every table near the play area if you can call it that! Had plates and glasses on."
  • "Whole place feels like a run down Wetherspoons. Very sticky and chairs with loose legs, children’s play area mostly out of order and just a very strange atmosphere."
  • "The interior needs a freshen up too, chairs are all ripped."
  • "Poor parents abandoning their kids to run riot ruin the experience."
  • "Really wish that people would stop letting their older rowdy kids run riot in the toddler area while they ignore them and get drunk."

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