iDental Reviews Summary

Category: Dental clinic London

Address: 12-13 Ollgar Cl, London, W12 0NF, United Kingdom

Phone: +442087351988

Rating: 4.7
based on 201 reviews.

Professionalism and Expertise

Pros:

  • "Dr Rahul is extremely professional and very experienced."
  • "Dr Rahul Kukar was very polite and professional from the start and explained everything in detail."
  • "Dr R. Kukar is superb! He is simply the best Orthodontist in London!"

Cons:

Patient Care and Comfort

Pros:

  • "He makes you comfortable from the moment that you are sat on the chair."
  • "Dr Rahul was so informative and honestly one of the best dentists I could recommend."
  • "I always get anxiety and had 2 friends join me in the room."

Cons:

Efficiency and Results

Pros:

  • "He is also very efficient and puts a lot of attention to ensure you get the best results."
  • "Amazing service considering for the price I paid for my braces.. been 10 months and my teeth almost looking perfect."
  • "I am already able to see significant results."

Cons:

  • "The only positive I have to say about this place is that it’s affordable but in hindsight it’s better to pay extra for a better service and experience."

Patient Support and Aftercare

Pros:

  • "He has also provided me with options of tackling several issues that occurred on the way."
  • "Dr Rahul made sure to check in with me consistently to ensure progress was running as expected."

Cons:

Flexibility and Accommodation

Pros:

  • "When I was (frequently) late he still tried to fit me in (as I travelled from far) even though he didn’t have to."

Cons:

  • "It’s a surprise when someone actually bothers to pick up the phone the communication at this place is so bad."

Affordability and Value

Pros:

  • "I could not believe the price, that was a quarter of the best quote that I managed to get."
  • "I expected to be treated differently since I had come from Groupon but I was treated with the utmost respect."

Cons:

Treatment Options and Quality

Pros:

  • "I started the treatment in February 2022 and my teeth look amazing!"
  • "He is now my regular dentist for check ups/cleans etc. Super happy!"

Cons:

Clinic Environment and Staff

Pros:

  • "The orthodontists here are extremely friendly, professional and make you feel very comfortable."
  • "If you're looking for a proper dental hygienist this is the place to go."

Cons:

  • "It’s a one man operation, there is only one dentist and a rude receptionist I spoke to when I booked a consultation a year ago."

Communication and Accessibility

Pros:

  • "Daily communication with Rahul has been something I appreciated the most when thinking about the next step of my braces."

Cons:

  • "If you’re late for your appointment the dentist will mention it, if he keeps you waiting it’s okay."

Personal Experience and Testimonials

Pros:

  • "What a great dental practice! I've been visiting Dr Rahul Kukar since 2011 and have never been disappointed."
  • "Dr Rahul is so professional, really great service and takes a genuine interest in all patients needs."

Cons:

  • "If you want different coloured chains to choose from your favourite colour or something seasonal... you won't find it here."

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