London Dental Implant Reviews Summary

Expertise in Dental Implants

Pros:

• "they were the only dentist in London I could find that could repair my implant"
• "these implants are 10 times better than the 1st ones that I had done"
• "My front tooth looks even better than natural one."
• "I am very pleased with my implants and would highly recommend this clinic."
• "I am delighted with my implant and other dental work performed by Dr Andrea."

Cons:

• No specific cons about expertise in dental implants were mentioned in the summaries.

Quality of Dental Work

Pros:

• "my dental surgery was fantastic"
• "Dr Andrea Kadar made me feel at ease and took her time whilst my body adjusted from pain"
• "She did an amazing job with my root canal treatment!"
• "tooth looks better than it did before the chipping!"
• "I asked 2 other dentists their opinion of my implant placements and they told me that they were of the highest quality."
• "Andrea did a great job on replacing a bridge on an implant."
• "I am so happy with my Maryland bridge and amazing, thorough work from Juliana."
• "I recently had an onlay fitted, it was such a perfect fit immediately with hardly any adjustment and I am very pleased with the results."
• "I had a zirconium crown replaced as I had the other one cracked.. it was a perfect Match in colour and fit."
• "I am delighted to have left with two new implants which have really enhanced and changed my smile forever!"

Cons:

• "The staff were all professional, friendly and caring... but the temporary bridge collapsing on the first 2 apps."
• "Whilst I had a run down of what was going to hapen at each appt it would have been more useful to explain exactly what was actually happening at the time."
• "He did not know what he was doing, he took no photos, and it took them four attempts to get the right colour."

Professional and Caring Staff

Pros:

• "all the staff at London dental, they are all very professional, polite & caring"
• "the staff are all professional, caring and well trained"
• "Dr Andrea Kadar and her team were amazing."
• "Dr. Andrea Kadar and her nurse Zita were absolutely amazing."
• "Dr Andrea and Dr Juliana are both excellent dentists and are very friendly as are the dental nurses."

Cons:

• No specific cons about professional and caring staff were mentioned in the summaries.

Customer Service

Pros:

• "The receptionest is most helpful and knowledgeable about the various treatments."
• "Tunde in reception and David are both very professional, friendly and absolutely excellent at their job."
• "The receptionists are very kind, friendly and help to keep the surgery safe during these Covid times."
• "I can not fault the reception staff as all precautions where in place re COVID"
• "lady receptionist also very nice and welcoming!!"

Cons:

• No specific cons about customer service were mentioned in the summaries.

Personalized and Gentle Care

Pros:

• "My dentist called Andrea is amazing, she talks you through the treatment in a way that's understandable"
• "Dr Juliana is a very professional, caring, understanding & sympathetic person."
• "Dr. Andrea Kadar is always excellent care and full awareness to the smallest details were truly exceptional...."
• "Dr Juliana Brito, was incredible. She really cared about how my teeth looked"

Cons:

• "Also, please be gentle with the inside of lips as mine were bruised a little, causing discomfort for a few days till they recovered."

Follow-up and Aftercare

Pros:

• "Dr Juliana Brito who helped me in a difficult and stressful situation"
• "Dr Juliana Brito who helped me in a difficult and stressful situation"
• "good follow-up care"
• "excellent after care"
• "Aftercare has been excellent"

Cons:

• "I feel that aftercare was not explained in enough detail."

Hygiene and Safety Measures

Pros:

• "I can not fault the reception staff as all precautions where in place re COVID"
• "Felt very safe with all their covid measures in place"
• "Very good COVID-19 measures are in place and adhered to by all staff and patients."

Cons:

• No specific cons about hygiene and safety measures were mentioned in the summaries.

Communication and Explanation of Treatments

Pros:

• "My dentist called Andrea is amazing, she talks you through the treatment in a way that's understandable"
• "Dentist and hygienist take time to explain procedures and why they are needed."
• "During my visits, all procedures were clearly explained"

Cons:

• "Whilst I had a run down of what was going to happen at each appointment it would have been more useful to explain exactly what was actually happening at the time."
• "A more detailed explanation of aftercare would have been appreciated."

Pricing and Value for Money

Pros:

• "I think the prices are reasonable for London"
• "Considering the location and the quality of work, I think it's value for money."

Cons:

• "It's a bit on the pricey side"

Overall Satisfaction

Pros:

• "Would recommend without hesitation"
• "I'm extremely satisfied"
• "I have been really impressed"
• "Overall I had a great experience at this dentist."
• "I would highly recommend this dental practice."

Cons:

• "although the work was good when I got to see the right person, it seemed very disorganised getting to that point."

Areas for Improvement

While the clinic has received many positive comments, there are areas where patients have indicated a need for improvement:

• Ensure that temporary solutions such as bridges are more resilient and do not collapse easily.
• Enhance the communication during procedures so that patients understand what is happening in real-time.
• Improve colour matching processes and ensure that any necessary documentation, such as photos, is taken to avoid multiple attempts and adjustments.
• Provide a more comprehensive explanation of aftercare to help patients maintain their dental work post-treatment.
• Consider being more gentle during procedures to avoid causing discomfort or bruising to sensitive areas like the inner lips.
• Address any organizational issues to prevent confusion and ensure that patients see the correct specialist in a timely manner.
• Review pricing strategies to balance quality service with affordability, as some patients find the services to be expensive.