Peter Cook - Car Body & Paint Repairs (HORSHAM) Reviews Summary

Quality of Service

Pros:

• "The significant dent in the vehicle was completely eliminated - the car looks like new!"
• "Repair to metal work, including unseen areas like the wheel arch is top quality and paint match is perfect."
• "The level of finish to the paint/body work is amazing, with the car having a complete wash/valet too."
• "The repair only took a couple of days, and is an extremely professional job."
• "The workmanship was second to none and you just can’t see the repair even in strong sunlight."
• "The repair was flawless, the car looks great and was also cleaned inside and out again unexpected and added to the excellent experience."
• "The work carried was to a high standard, and my car was returned in immaculate condition."

Cons:

• There were no negative comments regarding the quality of service.

Customer Service

Pros:

• "Peter kept me fully informed by sending photos and videos."
• "Peter was very helpful, giving me a lift home and then collecting me."
• "Peter’s customer service is among the best I’ve received."
• "Excellent communication and all round great service."
• "Peter's communication was brilliant from start to finish."
• "Great communication throughout the process of quoting, booking in, collection and return of the vehicle."
• "Fantastic service and so helpful from start to finish, great communication."

Cons:

• There were no negative comments regarding customer service.

Efficiency and Convenience

Pros:

• "He collected my car at 9.30 and delivered it back by 4pm the same day."
• "Within a week the work was completed and I am very happy with it."
• "Collection and delivery was easy and COVID safe."
• "He reacted very quickly giving a quote and carrying out the repairs in less than a week."
• "Car delivered back home in the quoted time frame."
• "Getting a quote and booking my car in was quick and easy."
• "Car was picked up and returned with no issues."

Cons:

• There were no negative comments regarding efficiency and convenience.

Value for Money

Pros:

• "The service was quick and the price reasonable."
• "Quality exceptional at a very fair price."
• "Good quality work as well as very competitive pricing."
• "The price was very reasonable, especially for how quick it was to fix and the level of care and detail is outstanding."
• "Value for money as it is such a nice good quality finish."
• "Very reasonably priced too."
• "Amazing bodywork repair (looks as new) at a very reasonable price."

Cons:

• There were no negative comments regarding value for money.