Mechanic n Spray Reviews Summary

Quality of Work

Pros:

• "Junjun kept me up to date throughout the process even when there were some hurdles he sorted them professionally and quickly."
• "Jun Jun and his team took off both bumpers, repaired the dents and resprayed. Great job & pleased with the outcome."
• "Jun jun has done an amazing repair to my BMW 3 series. So efficient and diligent. It looks like new!"
• "Fantastic work provided by Junjun. First class customer service, always smiling and happy to go the extra mile to ensure satisfaction."
• "The most pleasant car repair experience I've ever had. JV Auto Clinic kept me constantly updated with photos & calls and most importantly did a brilliant job."
• "Serviced my car there 3 weeks ago. Good: bodywork and paint amazing quality for a very low price."
• "Junjun you are amazing! Helped us late at night to fix our windscreen wipers in the pouring rain, he mended our car and lifted our spirits."
• "Jun jun is very confident in everything he does nothing is too much trouble for him, my husband and I have had both body work and mechanics done by him and I don’t think I will go anywhere else now he’s a star ⭐️"

Cons:

• "Whilst there were a few spots on it, it was nothing that a quick wipe couldn't fix, and honestly was completely understandable given the effort the team clearly put in."
• "Serviced my car there 3 weeks ago. Cons: Slow process; No vat invoice or breakdown of parts changed during service; Paid for rim change, left the rims in my trunk and called the service."

Customer Service

Pros:

• "JunJun has exceeded my expectation again, as a returning customer, with a quick turnaround and a great finish, all at a very good price."
• "He is very easy to deal with as well as being super friendly."
• "Their time keeping was very good, always keeping me up to date and got it done in 3 days for me."
• "Customer service was top notch. I was sent photos and videos throughout the time it was there, so I could see all the progress and magic these guys performed!"
• "He was warm, and the fact that he was a fellow Southeast Asian made me feel a kinship."
• "Absolute perfectionist. A very nice person, always ready to help and very quick to produce."
• "He cares about quality and service which is why he gets the honour of my first ever internet review! If I could give him 6 stars I would ;)"
• "Junjun rebuilt the front end of my car following an accident. Some of the parts were hard to find. End result is the car looks like new, colour matched perfectly."

Cons:

• "Paid for a battery change, they used a faulty one, i had to chase with phone calls and actually managed to get it changed by driving over there."

Value for Money

Pros:

• "I was considering upgrading to something newer but he gave me a fair and reasonable quote to fix everything."
• "Jun jun was exceptional in their work by repainting and getting the dents and scratch outs. He also did some extra work for me within the price he quoted making it fair and reasonable."
• "Really pleased with the amazing job Junjun did on my Golf! It had several dents, scuffs and chips in the paintwork from over the years, and as I'm selling it I wanted to get the car looking good again."
• "JunJun was such a huge help with several issues we had with our car. We took the car in same day and he went out of his way to help fix it."
• "Their prices are clear and excellent value for money as I am confident they have looked on our car properly."
• "The cost wasn’t cheap but it was an excellent job."
• "Fantastic experience with Junjun and his team. They have restoring my xjr to better than its original condition. Phone updates and regular photos to ensure I'm happy with every step."
• "My X3 Power windows were not working and Wing mirrors were opening & closing while driving constantly. Problem sorted within an hour. One Happy Customer couldn't asked for more."

Cons:

• "Paid for rim change, left the rims in my trunk and called the service. When i picked up my car they said 'oh we forgot'"