Ace Car Care Reviews Summary

Service and Professionalism

Pros:

• "Really nice, informative and helpful staff."
• "Professional outfit with well appointed offices and workshop."
• "They do a very professional job. And are extremely informative on the whole process."
• "I appreciated very much Ace's customer focussed front office team who managed my experience."
• "The rear wheels on my Mazda were so corroded that it was impossible to maintain pressure in the tyres. I asked ACE CC for a quote... the service, professionalism, communication, price and ultimately quality of work were all absolutely first class."
• "From the easy initial review of the damage, the works required and overall good value to complete the works."
• "Excellent customer service, after being run around for weeks in my local area for a patch of laquer peel on my TT225, I messaged Ace Car Care at 10pm on a weekday, not expecting a reply until the following day, not so, they got back to me straight away."
• "I would highly recommend Ace Car Care, the staff were friendly and very knowledgeable and quality of the service was excellent from start to finish."

Cons:

• "Called up for a quote/how to send pics of work that needs to be done and the woman on the other end of the phone was so rude and patronising I didnt want to go further."
• "Went to acecarcare traveled a fair distance based on Google reviews staff was great but work could have been better in the sense when checking when I got home found that the paint on the drums and calipers was not smooth."
• "Useless and I had a small job for them to do, they couldn't be bothered with it and priced themselves ridiculously high so I wouldn't want them to do it."

Quality of Work

Pros:

• "So happy with the result!"
• "Did an excellent job on giving a makeover to my 9 year old XJ. Looks like it's just come out of the showroom."
• "The final finish was just as I wanted it."
• "The final job has transformed my work van to make it look professional again."
• "That was over a year ago, they still look absolutely pristine."
• "The window tints are very high quality and all I can say is that I 100% recommend this company."
• "Brilliant work carried out to very high standard."
• "The finished result is brilliant and it looks like nothing had ever happened to it."

Cons:

• "Very disappointing experience – the actual alloy repair was fine, but beware if anything goes wrong."
• "When I analysed I believe it was the surface rust that was on there before the paint job was applied which I thought they would have removed so very expensive for the work that was carried out."