The Bridal Mill Reviews Summary

Selection and Variety of Dresses

Pros:

• "They have lots of choices and a range of sizes!"
• "They also have a great selection of dresses for all sizes, at reasonable prices."
• "There were lots of beautiful dresses to choose from!"
• "Beautiful range of dresses in all sizes."
• "They have a beautiful array of dresses to choose from and after trying on quite a few I found my perfect dress."
• "The dresses are all beautiful, classy, reasonably priced and even better...they have a seamstress on site."
• "The shop itself is spacious, bright and beautiful with a great selection of stunning wedding dresses."

Cons:

• "Very small room with an even smaller fitting room."
• "The only thing was that it wasn’t completely private but I totally understand they have to work with what they’ve got re the premises!!"
• "The lady came and got us and took us upstairs to a tiny room which was stuffy and smelt like cheesy feet."

Customer Service and Experience

Pros:

• "The boutique is beautiful, the service was amazing and I loved my dress and veil so much."
• "The lovely Danielle and other ladies were just fantastic and made me feel at ease from the moment I walked in."
• "Rosie and Charlotte were brilliant! I absolutely love my dress! Rosie was so patient and put me in lots of different styles of dresses which really narrowed it down to what suited my shape best."
• "What a lovely experience I had! very friendly and welcoming staff."
• "Thank you particularly to Anita who put me at ease and making my dress dreams come true."
• "I would recommend The Bridal Mill to anyone who might be feeling a little nervous or self conscious."
• "Everyone is so welcoming it almost felt like family by the time I took my fitted dress home!"

Cons:

• "The bridal consultant made us all feel very uncomfortable."
• "I left the shop feeling like just any old person walking through the door, not that I expected to be treated like a VIP but this shop was seriously lacking any form of customer service this day."
• "Very negative wedding dress shopping experience. The lady 'helping' me was pushy and didn't hear my ideas."
• "Great pity that what should have been a fun, enjoyable experience left us all feeling flat and unhappy."

Fit and Customization

Pros:

• "I then worked with Julie to add a bow and belt to my dress and had a number of fittings at the Bridal Mill to make sure it was perfect."
• "I have customised my dress which was very easy as the staff really know their stock and designers."
• "Their seamstress is amazing and made me straps to go with my dress from the pieces of spare fabric."
• "I was a little worried as I'm a larger bride, but they had dresses that, not only did up, but were stunning and flattering."
• "I'm a comfortable plus size, and it was important to me when buying a wedding dress that I wouldn't be made to feel too big or embarrassed of my size."
• "My dress needed a little bit of alteration once my size was ordered which was also done amazingly well."
• "Then Danielle pulled a dress and, although it was a fair few sizes too big and blush, she knew it was the right dress just not the right colour!"

Cons:

• "I had some reservations about certain aspects."