The Soup Kitchen Reviews Summary

Service

Pros:

• "Great friendly staff, gorgeous home cooked food."
• "Old world charm backed up by superb old fashioned service."
• "Staff are lovely and can't do enough for you."
• "Staff really friendly and approachable, even carried trays up to roof garden for us."
• "Had a nice meal, served very quickly. There was a nice atmosphere and the waitresses were very attentive and the other diners were friendly."
• "The service is excellent and friendly and the breakfast oatcakes are wonderful."
• "The service is excellent, with friendly and knowledgeable waitstaff who are always happy to make recommendations and answer any questions."

Cons:

• "But the service very slow."
• "Lovely 16th Century building, lots of staff, yet for lunch time when time is short, a tad slow."
• "overall the worst service iv ever had I will never return here do not go if you have children. Definitely not worth the prices they charge."
• "Most servers were friendly... It wasn't until another couple came in that we were actually seated."
• "Service was intermittent."
• "The staff were rushed and not helpful."
• "Was so disappointed with meal and couldn't care less attitude of staff."

Food Quality

Pros:

• "The homemade cottage pie which was fab."
• "Everything was delicious!"
• "The English breakfast is made with the tastiest sausages and ingredients you will find. All cooked to perfection."
• "The food itself was so good that my partner and I went in for brunch and ended up staying for lunch as well!"
• "The food and milkshakes were unforgettable (vegetarian and gluten free options are available)."
• "Homemade soup is delicious, the desserts are from another world."
• "The entire meal was delicious."

Cons:

• "Steak and Ale pie looked amazing but once pastry lid was removed there was the smallest filling ever approximately 1cm high inside the dish and dry."
• "The food was delicious, however the chicken too dry in my cesar salad."
• "Nothing special food wise, standard not what the building portrayed."
• "The scones were too crumbly and seemed a bit past their best."
• "The food was dry as if it had been made days before and dried up. Lasagne was pale and dry."
• "Ham and cheese toasted sandwich was basic, shop brought bread nothing special."
• "The coffee arrived quickly and wasn't that warm but by the time the scones had arrived our drinks were gone as it took so long."

Atmosphere

Pros:

• "Really nice old Tudor building that is now a restaurant."
• "A beautiful restaurant, beautifully decorated, loads of seating areas."
• "The atmosphere was incredible, despite having so many seats available, it still manages to make you feel as if you are in a small tea room."
• "Love this place, although surprisingly big, it feels cosy."
• "The food was delicious, service excellent and the place itself is beautiful."
• "A traditional English café."
• "Such a cool spot, lots of cosy little booths & the decor was very cottagey."

Cons:

• "atmosphere is ok if you enjoy the company of grandmas and their screaming/naughty grandchildren."
• "No atmosphere in this place, no music, so your conversation can be heard by people on next table."
• "Very very busy, would have been nicer not to sit out in the main corridor where customers and waiting staff were constantly hurrying by occasionally knocking my elbow whilst I ate."
• "The place has an amazing character. Genuinely makes you feel like you have travelled back in time."
• "Our drinks once arrived with stains on the glass and our food with hair."
• "Food here is terrible. Over cooked veg and the beef pie had 5 small pieces of meat and the rosti was extremely greasy."
• "Over rated and priced prides itself on home cooked food yet we had frozen fries as chips and the veg was over cooked so tasted pub foodish."