Oakwood Climbing Centre Reviews Summary

Climbing Facilities and Walls

Pros:

• "Great amount of climbing walls, will definitely be going again."
• "Large and extensive indoor and outdoor facilities, professional staff and supportive community."
• "Extensive boldering, top ropes and self belay climbs too."
• "Lots of routes that get replaced every two weeks-ish, with a good focus on V1-4 last time we went."
• "Great boulder area and they change the routes quite Often. The difficulty is Nice and varies."
• "A large well equipped bouldering centre with a smaller belay section. Also has a small outposts bouldering wall."
• "Mainly focused on bouldering, they have a huge area, lots of varieties in routes and difficulties."
• "Great climbing centre for bouldering. Setting is pretty challenging and sometimes confusing."

Cons:

• "Could be great but kids area is closed on sundays for church, often closed at other times."
• "For top rope or lead climbing, it’s pretty much non existent. Too basic, smooth walls, and only 3 autos."
• "Not helpful at all very bad customer service waiting long time do this do that at the end say no space for today come next day."
• "Decent sized boulder gym especially as there is nothing better in the area, but holds are very dirty and need cleaning more often."
• "The only reason I'm not giving 5 stars is because they have a theft issue. Didn't realise til I got home that someone had stolen all of my skin!"

Staff and Customer Service

Pros:

• "Really friendly and helpful staff, pay per visit and not timed so you can climb as long as you want."
• "Staff were super friendly and accommodating. Young children are half price if their adult is climbing with them."
• "This is a great place for beginners and advanced members; of the vast amount of changing challenges available."
• "My favourite place for a workout in a friendly atmosphere. It is run very professionally and has a great vibe."
• "The staff here are amazing! Very friendly and always here to help if there is any problems."
• "Staff are great, parking is great, and the inside temperature is great."
• "Great for bouldering as there is plenty to climb yourself. Friendly crowd and staff."
• "An excellent climbing centre with plenty of bouldering problems for all abilities and top-roping and lead climbing areas too."

Cons:

• "Could be great but kids area is closed on sundays for church, often closed at other times. They never answer the phone and staff are rude."
• "The facility itself was good, with a variety of climbs for different abilities. However, the members of staff all need some education on customer service as they all were rude and impolite on each occasion."
• "Great centre but let down by really rude staff. I was accused of entering without paying and had to show bank statements before they let me climb rather than checking the system or with colleagues. No apology either."
• "Not helpful at all very bad customer service waiting long time do this do that at the end say no space for today come next day."
• "Only been once. Seems like an incredibly well kept gym - mats are all very clean. Staff seemed quite quiet."