Theatre Royal Windsor Reviews Summary

Performance Quality

Pros:

• "Sir Ian McKellen and Roger Allam two great actors and they were superb."
• "I have been going to pantomimes for years... and I can honestly say that this panto was the best I have ever been to with everyone laughing (young & old together) throughout the whole show."
• "Saw the Friday night performance of Jamaica Inn, enthralled and thoroughly carried along with the drama."
• "The singing and dancing was absolutely of the highest caliber and was the best show of its kind that I have ever seen."
• "Amazing panto once again, gets better every year, and the cast never fails to make you laugh!"
• "The performance by the cast in the production of Hamlet was incredible."
• "An exceptional performance of Love Letters."

Cons:

• "Hamlet was terrible. Why is it so impossible to stick to what Shakespeare meant us to see on stage?!"
• "The actors seemed disconnected from one another and it just did not flow."
• "Went to see Elvis it was deafening I sat through the show with my fingers in my ears."
• "A few lines were forgotten throughout but it is early days in the run and the actors handled it really well."
• "I am afraid that I witnessed several of the smaller children in tears, having been frightened by the noise and booms."

Theatre Atmosphere and Location

Pros:

• "This is a great small venue. It is easy to find your way around with good signage."
• "This is a wonderful Gem of a theatre."
• "I love Windsor Theatre because its an old traditional style Theatre and it has a great atmosphere."
• "A Typical old style British theatre full of character."
• "Beautiful and ancient theater, in the gorgeous town of Windsor."
• "A beautiful intimate theatre set in historic and scenic Windsor."
• "A very lovely theatre, idyllically located between Windsor Castle and the Thames."

Cons:

• "The theatre was built a long time ago and there is not a lot of leg room."
• "The front of the theatre could do with a face lift."
• "The bar is a bit shabby and could do with a refurb."
• "But the chairs are small with hardly any legroom."
• "Poor seating. Avoid balcony boxes as they have a very restricted view."
• "The production aside, the theatre is poorly run."
• "Very small foyer and people are allowed to block off the entrance."

Staff and Service

Pros:

• "The staff could not have helped more."
• "Staff were very friendly and helpful."
• "We also found the staff very courteous and welcoming."
• "Staff could not be more helpful."
• "Staff were friendly and the gentleman that conducts the tours was extremely happy to help us."
• "Worth mentioning that every single person I spoke with from the theatre staff was incredibly nice and helpful."
• "The staff are friendly and engaging making the whole experience enjoyable."

Cons:

• "Some staff can be a little antiquated in their attitude."
• "But upon entering it was mostly staffed by geriatric ladies who scolded and berated people."
• "Main thing to consider when visiting here is staff treat this place as their home and dont appreciate complaints or critique on productions."
• "The bar is woefully understaffed with disinterested staff."
• "Unfortunately we had an issue with our tickets, the manager was called and was excellent managing to resolve it. The previous colleague... not so great."

Facilities and Cleanliness

Pros:

• "Hand sanitizer stations and toilets were clean."
• "Incredibly clean and tidy, great atmosphere and comfy seats."
• "The facilities were clean and overall it felt pretty good."
• "Staff were friendly and loos were clean."
• "A very typical Edwardian theatre, and is a particularly well-maintained example."
• "Friendly and helpful staff."
• "The small car park charge a small fortune."

Cons:

• "The gift shop is also over priced."
• "The only comment was that none of the interval staff for ice creams and programmes took card, only cash."
• "Parking in the nearby car park was very expensive."
• "Parking expensive."
• "Parking charges are very high."
• "Firstly I enjoyed the show that said I didn't like, car park charge £13.00!"
• "It was very easy to find and loads of parking places at various car parks, we got there about 4 ish and parking cost £4 an that was until 6am."

Accessibility and Comfort

Pros:

• "Parking and railway station close by."
• "The theatre is smaller than I expected but I found this a plus as it was easier to gain access to than some of the busier west end theatres."
• "We had great, uninterrupted view of the stage (row J I think) And we're able to see Will Young and Evanna Lynch and the cast very well."
• "From the back row you will still have a great visibility and audibility."
• "We were able to book tickets at the top tickets boot at the entrance at very fair prices."
• "Lots of legroom in the seating area."
• "We bought a balcony middle seat and enjoyed great views."

Cons:

• "The seating is comfortable, but a little cramped!"
• "But the chairs are small with hardly any legroom."
• "The back seats in the stalls are slightly too high for a 5 foot 4 lady and so my feet were dangling off the chair."
• "My only criticism was that the seats but not the most comfortable and had limited legroom."
• "Shows are good but for the long legged you are severely squashed."
• "Note that leg room wasn't brilliant for the grown ups."
• "It's an old theatre so the seating is tight for anyone over the height of 5ft 8 I'd say."