Rose Theatre Reviews Summary

Seating

Pros:

• "It is almost circular, so you get a great view from every seat."
• "Seats are like benches with a well in the middle for those who wish to sit with cushions."
• "Seating was great - we were in the upper part this time, so I had a great view."
• "The seats (in the circle at least) are wide soft benches to allow plenty of wriggle room for little ones."
• "Comfortable seating with adequate leg room for a six footer!!"
• "Lovely big modern seats with good views of the stage."
• "Seating in theatre very in uncomfortable."

Cons:

• "The seatings can be more accessible and it was quite obvious that they are not very well looked after."
• "The seating is very shabby, and it gets very hot."
• "We were too high up and had to stare down at the performers."
• "The seat is tight and small in our circle of first floor, I can’t seat for an hour, it doesn’t have room for stretch."
• "Beware some of the upper level seats aren't technically obstructed view but young kids can't see over the ledge where lighting rigs are attached."
• "Seats are uncomfortably hard and it is difficult to get a clear(ish) view of the stage in the stalls."
• "Stalls rows A-E have very poor view."

Staff and Service

Pros:

• "The staff were all really helpful and friendly."
• "Efficient and friendly staff."
• "The staffs in theatre are helpful and nice, they show us around the safety kit and emergency exit!"
• "Friendly, helpful staff ...Nice comfortable seats in the auditorium."
• "The staff were helpful and showed us to our seats."
• "Staff keen to please."
• "Staff all friendly and helpful, very chill atmosphere."

Cons:

• "Unfortunately the Rose Theatre was a vanity project for Kingston Borough and is just a money pit."
• "It was not the real Blippi or Meekah which was disappointing."
• "Some say restricted view but I paid £27 for one which was supposed to be ok but could not see at least 1/5th of stage."
• "Unfortunately the evening with Michael Portillo at the Rose was spoilt by the lack of audible sound at the beginning of the show."
• "More training required. All I will say is that the magician DYNAMO will have sympathised."
• "Have been registered as disabled with the Rose Theatre for some years. So was very surprised when booking tickets over the phone to be asked by Katy Simons, a box office supervisor as to what was actually wrong with me."
• "It was rudely interrupted by a drunk female being able to access the theatre and then the stage without being stopped by the entrance staff."

Facilities and Cleanliness

Pros:

• "Modern space with an ample space for buggies, strollers and scooters for kids, nice coffee served."
• "The rest of the building is clean and tidy with plenty of loos for the interval!!"
• "Nicely air conditioned on a warm evening."
• "Staff were really helpful and the theatre was very well presented."
• "Well spaced tables and chairs in the foyer to maintain correct covid distance."
• "Clean and lots of staff around."
• "A beautiful little theatre in the heart of town."