Victoria Theatre Halifax Reviews Summary

Staff and Service

Pros:

• "Friendly helpfully staff very comfortable clean theater."
• "Beautiful old theatre located in centre of town, great friendly helpful staff."
• "Staff lovely though. Traditional theatre with good views from pretty much all of the seats."
• "The staff both front & back of house are very friendly and accommodating."
• "Fantastic customer service! My wheelchair seat was not prepared unfortunately but thanks to the Usher, Stage Manager and maintenance men it was resolved swiftly and discretely."
• "The staff are professional and polite."
• "All the staff are very helpful and friendly."

Cons:

• "The bar staff lacked courtesy and manners as well."
• "Wasn't impressed with the staff when they rudely interrupted me and said I was videoing when I clearly wasn't."
• "We were met by an extremely rude member of staff who told us we were too late to get a refund."
• "One staff member there spoilt things for lots of people."
• "Disgusted that they are now employing Showsec and their intimidating bullying tactics as Ushers/security."
• "The staff are beyond slow. Lots of vague expressions when faced with simple questions."
• "Also it was funny to watch the older female member off staff telling people off for using their phones."

Seating and Comfort

Pros:

• "The seats are very comfortable."
• "Seats comfortable and with ample leg-room."
• "The theatre is beautiful and not so big you can't see what's happening were ever you sit."
• "I dont believe there is a bad seat in the auditorium!"
• "Great sound and looks like you'd have a great view of the stage from most seats."
• "Friendly staff. Great view from the stalls."
• "The seats on the upper levels are the traditional thin ones where you end up sitting on top of one another and after half an hour it becomes very uncomfortable (no matter your size)."

Cons:

• "The seating is vert tight, with low arms, therefore uncomfortable at the widest part of the body."
• "Seats very small and not comfortable but acoustics in this Theatre very good due to size."
• "The seats are VERY small, you're almost sat on your neighbour."
• "Hot, and extremely uncomfortable chairs."
• "The seats in the upper right balcony at the Victoria theatre are clearly made for people with the shortest legs in existence."
• "I am only 5 foot 3 and struggled with the available leg room in my seating area."
• "The chairs in the auditorium are not comfortable in terms of leg space."

Facilities and Maintenance

Pros:

• "The Victoria Theatre in Halifax is a great place to catch a show or performance. The building itself is beautiful, with stunning architecture that really stands out."
• "Parking close by - numerous car parks, or on street behind the venue."
• "Good bar facilities and the toilets were clean."
• "Toilets cleaned very regularly, drinks brought to seats."
• "Lovely historic venue carefully restored and maintained, and well-adapted for modern stage plays and concerts."
• "The toilets very clean but queues are insanely long as are the bar services."
• "A lovely little theatre in the heart of Halifax... the service here is very good with refreshments available at the interval."

Cons:

• "The theatre is very tired and dirty and is in need of a full overall."
• "Everything about this venue is dated, old, broken, poorly designed, too small, poorly functioning."
• "Looking a bit shabby now. Aircon is poor! Auditorium was far too hot."
• "Facilities for those with mobility issues not good."
• "The only thing that let's it down are the toilets and the bar area. Both are too small and run down."
• "The place itself could do with renovating."
• "The theatre was so very tired and dated that it didn't add to the experience of 'Going to the theatre'."

Value and Pricing

Pros:

• "Fantastic show as always. Well worth visiting this little theatre - they always put on a good Panto."
• "Prices average & affordable."
• "Beautiful building. Great shows. Value for money."
• "Most tickets are not too pricey either. Equally the drinks etc are not overpriced."
• "Great little theatre, some really good acts, been here a few time now, and would definitely recommend it."
• "Overall a great place to watch a show and the building is packed full of original features and character - highly recommend!"
• "The pantomime is always funny, but beauty and the beast has been the best one by far."

Cons:

• "Drinks and snacks in the auditorium were an absolute rip off."
• "The cost of sweets, drinks etc is extortionate."
• "Ice cream and coffee stalls don't take card payment! Many more better venues within 20 miles."
• "Lousy beer in the bar and the coffee was undrinkable."
• "Prices at bar a bit steep though- and watch the extra £1 they charge for the plastic cup."
• "New policy on reducing single use plastics means well but adds a pound to your pint which is already fairly pricey."
• "Snacks are massively overpriced. Toilets were in really bad shape."