"Best removal service I've used so far. Affordable and prompt and very friendly staff."
"10/10 service. Thank you to the whole team."
"Called them at 10.30, they managed to send me someone in less than an hour."
"The guys broke the sofa down quickly and efficiently, they had made some mess from breaking the piece down and really kindly offered to clean up."
"Arrived on time - early in fact - pleasant, efficient, quick and very competitively priced."
Cons:
"It is convenient for them to book for collection next day however we put the item downstairs for collection and someone took the item."
"Used the removal service to get rid of general household waste... we noticed the ceiling had been damaged in the process."
"They arrived two hours late with a half laden van whereupon I was told that I had ordered one load and NOT one van."
"Terrible experience! On the phone they said they will disassemble the furniture- instead they were breaking it. Damaged walls and wooden flooring."
"I rang 10:30am and they came at 12pm to collect all the rubbles. But one thing I wasn’t happy about was we were charged 30bags for 18bags."
Customer Service and Professionalism
Pros:
"Cannot recommend these professionals enough. Always professional always helpful and always affordable prices."
"Friendly helpful staff. I paid cash and bank transfer as I used them a lot."
"The whole experience was really excellent, the guys were kind, calm and quick."
"I used this company for the disposal of a queen size bed, matress and headboard... Everything was very professionally and well done, the 2 men were most polite and efficient."
"Very impressed with Jack's (Apologies if I spelt it wrong) work and efficiency in clearing up my garden waste. Did it in no time, even tidied up the area."
Cons:
"Expensive, unprofessional. They brought a large van, cleared out 4 rooms then got tired and refused to take a few more items saying their van was full, it wasn't."
"Asked them to remove a couch and instead they left huge marks down the walls all the way to the entrance, when confronted the employees got aggressive."
"Absolutely rude staff, avoid this company at all costs they are increasing price out of the blue and refusing to take the rubbish even when i offered to pay extra."
"I wonder if the previous reviews are fake. This company messed me around. I would avoid."
"Arrived no mask, no gloves, stood very close. Discrepancy about cost of £140 to pick up agreed at time of hiring They knew what was being collected."
Pricing and Transparency
Pros:
"Next day or same day service, quotes via WhatsApp which are always spot on."
"I sent a photo to get the quote. The day after they arrived and quickly pulled the wardrobe apart and loaded the parks in the truck."
"I used Junk bunk after being let down by another waste removal company. They were efficient and professional from start to finish doing a great job."
"Junk Bunk was able to help me at the last minute when nobody else could, great price and helped me remove all of my rubbish when I was moving home."
Cons:
"Used the removal service to get rid of general household waste... after the team had left, we noticed the ceiling had been damaged in the process."
"Expensive, unprofessional. They brought a large van, cleared out 4 rooms then got tired and refused to take a few more items saying their van was full."
"Make sure you take pictures of everything you want picked up as when they arrive they video everything for head office approval, for a few extra things they wanted nearly double their original quote."
"Not a happy customer. It wasn't clear that the price quoted was a starting point which would be negotiated on the day."
"Very disappointed Not profesional has been agreed whith the price on the based of photos and rubbish description Send me confirmation and price then when when they turn up ihave been ask to pay £50 extra."