Becketts Farm Reviews Summary

Category: Farm shop

Address: Heath Farm, Alcester Rd, Wythall, Birmingham B47 6AJ, United Kingdom

Phone: +441564823402

Rating: 4.4
based on 549 reviews.

Staff Service

Pros:

  • "The staff are brilliant and so accommodating."
  • "The staff members are friendly and welcoming."
  • "Staff are always friendly and helpful and they do the best poached eggs with soft yolks."
  • "The team at Becketts were wonderful in preparing over 100 cupcakes for our national work event."
  • "The staff are always cheerful and friendly."
  • "Service was great happy friendly and helpful staff."
  • "The staff are friendly and helpful and service is top notch."

Cons:

  • "I was made to feel that I’d been ‘told off’ like a naughty schoolgirl."
  • "Very miserable woman on the bakery/cake section she clearly doesn't enjoy her job!!"
  • "Nice place good selection of meat, veg and bread. It is such a shame the atmosphere is spoilt by rude staff."
  • "Was not busy but waited 45 mins for the salmon and belly pork meals, twice asked the waitress 'it's being plated' she didn't seem bothered."
  • "It just feels like everyone serving looks like they don't want to be here."
  • "IF YOU GO TO BECKETTS FARM RESTAURANT AND YOU ARE BROWN YOU WILL BE SEATED AT THE BACK WITH OTHER BROWN PEOPLE."
  • "Awful experience at the cafe today, the young girl that served us had 0 customer service."

Food Quality

Pros:

  • "The breakfast here is amazing. The quality of the food is fantastic and I never leave feeling hungry."
  • "Food in the restaurant was fantastic and really reasonable priced."
  • "Amazing organic produce and the breakfast is top notch!"
  • "Food is always great here both the restaurant and the produce they sell. Its always great quality and very tasty."
  • "The wedding reception for 130 people was phenomenal - an unbeatable price but the best afternoon tea and evening buffet, lovely decor with lights and details and awesome staff."
  • "The sandwich bar has so much choice and all looks lovely and fresh prices very reasonable too."
  • "Food is great to eat with most of it being from local farms."

Cons:

  • "The tables were also all sticky and disgusting."
  • "Over priced and poor service."
  • "The food wasn't very nice and the prices were all very high."
  • "Instead of a mouthwatering BACON and sausage sandwich we both had a half filled sausage sandwich containing just two sausages each, which had been cut in half."
  • "Most of our meals ranged from warm to stone cold."
  • "Ordered cheese and red onion sandwich, very little in the way of onion, came with loads of unnecessary salad."
  • "the poached eggs were hard, the beans and tomatoes were backed up looked like they had been sitting there for awhile."

Price and Value

Pros:

  • "Food in the restaurant was fantastic and really reasonable priced."
  • "The prices are decent and rivals most superstores."
  • "The restaurant was reasonably priced."
  • "The farm shop of fresh veggies and berries are good value for money."
  • "FRUIT AND SALAD IS HALF PRICE TO ALDI!!"
  • "The produce here is of excellent quality and value."
  • "The price is well worth it."

Cons:

  • "Prices are a bit high when it comes to some of the produce so just a case of shopping around to find out what's worth buying from here and what you can get from the supermarket."
  • "Over priced and poor service."
  • "The food wasn't very nice and the prices were all very high."
  • "£8.90 for two sandwiches and half of the requested fillings was missing."
  • "UNREAL PRICES..."
  • "the price of fresh produce is a bit much e.g. watermelon half is nearly double the price you'd paid for a whole organic watermelon in a shop like asda."
  • "For the price you charge for these items and the quality of the delivery and quantity is disgusting to call it a faithful and rise and shine breakfast is a joke."

Ambience and Cleanliness

Pros:

  • "Beautiful place especially the picnic area and the sunflower garden."
  • "Very clean all round, well presented shop and restaurant with lots of varieties."
  • "Loads of breakfast selections, very friendly staff❤️ the place is very clean. It can be very busy especially on weekend so better book in advance."
  • "Great Sunday carvery, served by the chefs."
  • "Lovely place to go. Loved the farm shop with lots to buy."
  • "Interesting place to visit with many different activities for the whole family to enjoy."
  • "There were plenty of parking spaces. The facilities were clean. Great restaurant ambience."

Cons:

  • "The field has a one-way system of walking and best not to bring stroller in as its path is pretty narrow."
  • "The tables were also all sticky and disgusting."
  • "It was really busy today and felt very crowded."
  • "The floor of the cafe was not very clean."
  • "Very uncomfortable in the restaurant as well with no air conditioning, poor staff and customers!"
  • "It was very loud and there were wasps everywhere."
  • "Unfortunately the awful weather had taken its toll on many of the flowers in the middle, they'd taken a beating."

Customer Experience

Pros:

  • "The team at Becketts were wonderful in preparing over 100 cupcakes for our national work event."
  • "We booked but we were a bit early for our booking but was immediately given a place to seat."
  • "Staff were amazing, polite and patient with me and my partner asking a million questions about cheese haha."
  • "Had a children's party here today and it was brilliant!"
  • "What a fantastic place to visit and shop the staff are very helpful and friendly."
  • "The staff were absolutely lovely. They are friendly, accommodating and very welcoming."
  • "A regular stop on my travels, Becketts Farm coffee shop. Having spent the afternoon here on my laptop I have to mention Morgan, who was positive, helpful and had a lovely way of making every interaction a great customer experience."

Cons:

  • "I sadly won’t be returning here in future, the service has gone downhill."
  • "As a result of these two experiences myself and my guests will not be returning to Becketts anytime in the future."
  • "I wouldn't really recommend this place."
  • "Won't bother visiting again. Staff attitude has put me right off!!"
  • "Disgusted by the cafe staff. Totally ignored for 5 minutes."
  • "We did not know we needed to book so we came back the next day."
  • "Overall would not be recommending your restaurant to any of my friends due to the case of cost against quality is not acceptable."

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