Grand Daddy's Diner Reviews Summary

Customer Service

Pros:

• "The owner was the most polite helpful person I have come across."
• "The man there was nice, cheers for the experience."
• "Great food, great friendly waiter."
• "The server Ali is amazing. Really kind and caring towards customers."
• "The service was on point, the staff were so nice."
• "We were greeted by Jacky who was very welcoming, cheerful and accommodative."
• "The staff at Grand Daddy's diner were polite and welcoming."

Cons:

• "The owner kept pressing for us to share his restaurant in Facebook and promised us discounts, which felt quite pushy of him."
• "Ordered a plain burger, they proceeded to serve us a burger with everything on and argued we did not request it plain."
• "Staff friendly until my boyfriend said he doesn’t like the food."
• "The server had to sort through the pile of 'clean' glasses to give us actually clean glasses."
• "We waited nearly an hour for food."

Food Quality

Pros:

• "All burgers have a nice crispy bun, very juicy meat and fresh veggies."
• "Burgers made in house and were delicious."
• "The food itself was splendid."
• "Burgers are made fresh, it may take awhile but it tastes super good!"
• "The flavour was out of this world!"
• "Never tasted such delicious burgers, caters for all dietary requirements."
• "Literally the most amazingly delicious, fresh and juicy burgers i’ve every eaten!"

Cons:

• "The 'nachos' were knock off Doritos warmed up that have had a sniff of cheese."
• "The plain burger that we was served was cold and tasted old."
• "This was pretty tasteless for £10, fries burnt."
• "Great shakes however, thought i try the Grand daddy burger looked really pale (possibly boiled?) and didnt taste too good."
• "Burger hard overloaded with cheese actually struggled to swallow it."
• "Food is passable. Had the chicken burger, quite dry, the flavours didn't really mesh well."
• "However, I did not like the Chocolate Brownie Oreo Cake because it did not taste any sweet but only savoury."

Value for Money

Pros:

• "Lovely food, and reasonable prices."
• "You get a lot for your money."
• "Decent price for the amount and quality of food."
• "The food was as good as the hospitality, which is a fantastic meal at very affordable prices!"
• "Amazing pricing for the quality."
• "Good value."
• "The prices are so affordable and even cheaper with the discount from the tastecard!"

Cons:

• "I’d never come back and no recommend- there’re better places with higher value for the money."
• "Just a shame that without the deal everything is so expensive for what it is."
• "It's a bit pricey for just a burger and chips."
• "The price is shocking for the quality of the burger."
• "But £3 for a *tiny* portion of chips is a bit of a joke really.. £16 each but both left a bit hungry."
• "Prices could be better."

Atmosphere

Pros:

• "Cool determination of various seating - stalls, tables with seats or bar stools."
• "The place was very quiet and I have no idea why because the food was great, the music was all classics like Elvis Presley and Tina Turner, the atmosphere was spot on for a classic style diner."
• "The atmosphere is relaxed and the presentation of the food is on point with the theme."
• "Nice atmosphere with lovely 50s music."
• "Terrific burger in a restaurant with the most perfectly-executed Classic American Diner theme that I've ever been in."
• "The vibe is very relaxing and calm here."
• "The general vibe is very American and chilled."

Cons:

• "Served in a wooden box that doesn't look very hygienic."
• "It is a shame that it is hidden from the high street... I guess they should put a big sign at the intersection of the main street so people would notice."
• "Despite the interesting looking decor the food leaves much to be desired."
• "The state of the bathroom was disgusting! There only seemed to be one person working there outside the kitchen."
• "Some of the booths need renovation as I noticed the leather seating coming apart."