Quay Street Diner Reviews Summary

Food Quality

Pros:

• "The food was particularly tasty, I can highly recommend the chicken waffles and bacon pancakes."
• "The food is amazing. Even the drinks are lush! Especially when having the bottomless prosecco!"
• "The big breakfast was excellent, all items were perfectly cooked and the thick bacon was beautiful."
• "The chicken was great but unfortunately the waffles were solid in the middle."
• "Definitely recommend the chicken and waffles! Few things to note though."
• "The food is delicious. Very particular is the waffle with chicken."
• "Great food, really good quality ingredients and amazing service."
• "The food was plentiful, fresh and delicious!"

Cons:

• "The waffles were so doughy and the chicken that comes with it was so dry and I don't even know if there was any seasoning on it."
• "There were only 4 pieces of meat and not much cheese, so the whole chicken and cheese steak sandwich was quite tasteless."
• "The fried chicken Benedict from the weekend brunch menu was 2 small bone-dry chicken goujons."
• "Everything was so salty I physically couldn't eat hardly any of it."
• "Chicken wings were dry and bland and came with no accompanying sauce."
• "The fried chicken was dry and waffles were stodgy."
• "The burger was just fine - I couldn't feel any connection between different parts of the burger."
• "The shrimp in the batter were tiny, which would have been okay if there were more of them."

Service

Pros:

• "Staff are friendly and helpful."
• "The hostess was brilliant as well, she handled the very busy period with grace and professionalism and was so friendly and helpful."
• "I loved their Milkshakes. Great customer service."
• "Staff were friendly, the diner had a good atmosphere."
• "We were seated outside and told there was a half hour wait for food. We had to chase someone down to order initially, waited over an hour for our food."
• "The staff are friendly and helpful, the food is fantastic."
• "The food was plentiful, fresh and delicious! The service was A1."
• "The staff are lovely. Get their home made ice tea as well, it's lush."

Cons:

• "The food took quite a long time to be served. The servers didn't show any acknowledgment of this delay."
• "I was so excited to go in here after reading all the positive reviews they have on Google."
• "There wasn't an apology either."
• "The food is worth the wait."
• "When you find yourself thinking about their hash brown breakfast stack weeks after you went and it makes you start salivating, it must be good!"
• "The staff are friendly and efficient though."
• "The food and drinks themselves didn't take too long at all to come out."
• "We stopped by on a Sunday afternoon. it was raining and it was busy. They had no free tables inside."

Atmosphere and Decor

Pros:

• "I cannot recommend this diner enough if you enjoy the aesthetics and food of nostalgia Americana."
• "The decor of this restaurant is quite intriguing; it primarily features Mexican cuisine but also offers hamburgers, fried chicken, and English breakfast."
• "Felt very comfy in the American style booths and enjoyed the atmosphere."
• "The design of the place was nice but not enough to save the poor food and not great service."
• "A beautiful spot with a really nice atmosphere in the heart of the city."
• "The staff were friendly and helpful, the food is fantastic with appreciable variety."
• "Very nice dinner with decent chicken and waffles. The waffles are soft and the maple syrup sweet, but the fried chicken just lacked the flavour that I was expecting - it could have been slightly more salty."
• "Love this place, really good range of Tex/Mex/Cuban style dishes, from tacos, to amazing burgers and pancakes etc."

Cons:

• "Unfortunately, the kitchen had like five plates lined up ready to be served, but the rest of the staff would seem to be chilling by the bar."
• "The food was okay but nothing special, my muffin with avocado and egg had way too much hollandaise sauce."
• "The atmosphere was a bit cold, not a lot of lighting and the food was okay but nothing special."
• "But the huevos rancheros were super weird and runny, just a bowl of spicy water and chopped tomatoes with a bit of egg in really."
• "We saw one table leave due to slow service and one leave due to cold food brought out twice."
• "I was served by Sophia, amazing from the outset. Food was nice, coffee too."
• "A real gem. We are visiting the great city of Bristol and on a wet but pleasant afternoon came across the Quay street Diner."
• "If you like big, American breakfasts, you'll love this place. Great decor, very clean and the staff are lovely."