"Staff were lovely :) friendly, help full and calm."
"Service was really efficient and friendly especially given how busy it was."
"The staff were really friendly."
"6 stars for the friendly staff, who provided me with the exact level of attentive service and chat I wanted."
"The service was excellent, even the toilets were great!"
"Service has also been fantastic every time I have been."
Cons:
"During the meal trying to get another drink seemed a challenge, we didn’t get checked up on."
"Service charged added automatically to the bill despite the complete lack of service."
"When you lost your Customer who had come almost 4 years then you need to see how your waiters acts."
"We had a very bad experience where the staff was unclear and unpolite."
"I had to go to the bar to get served as him and the female behind the bar were both on their phones."
"The service was also incredibly slow and I felt bad for the service staff as they were clearly understaffed."
"The service is truly shocking."
Food Quality
Pros:
"The burger was very tasty I would recommend tucking into the burger first."
"The burgers are great."
"Never had a bad meal from this place. They are very good at what they do."
"The food was amazing and our server was brilliant with my son and with the different items on the menu."
"For somewhere with meat in the title the veggie options were surprisingly good."
"The chicken burger was excellent as were the hash browns."
"This place actually serves what I would call 'Proper American burgers'."
Cons:
"Burnt fried chicken burger."
"The beef patties tasted gamey and chicken was over done."
"The once legendary gravy cheese fries and now topped with processed American cheese."
"But the food was overpriced garbage."
"The food did not deserve the price, i ordered a burger and monkey fingers. The burger was awful I couldn’t complete it."
"The burgers were small overpriced not well seasoned at all, also the fries were massively overpriced and cold on arrival."
"The real disappointment however was in the fries - £6.50 I paid for my portion which if I’m honest were truly dreadful. Hard, cold and again - painfully expensive."
Ambiance
Pros:
"The vibe and decor here is so edgy and young and somehow makes the food taste even better."
"Great place, awesome vibes."
"It's got a real american diner feel to it and while the menu isn't extensive, what they do, they do very well."
"Ace environment and great choice in beverages."
"The atmosphere is also great - with a wide variety of music playing overhead."
"This place is very cool. Excellent food."
"Love the ungrounded entrance and vibe too."
Cons:
"This place is in the basement which is probably why there was a musky stale smell when we sat down to eat."
"Music a bit loud so made conversation a bit difficult."
"Very strange crowd, didn't have the same Upbeat Ambiance as it used to have."
"Booked a booth, and it was still too loud for conversation."
"Too trendy for it's own good."
"However it is too dark even if it is a design they should think about customers."
"The decor won’t be everyone’s cup of tea - think a cross between an American bar and a British working men’s club in the 90’s."
Value
Pros:
"The £10 lunch time deal for a (damn good) burger, fries and a soft drink is difficult to beat in central Leeds."
"Lunch deal is burger and side for 10.95. Which is good value."
"Good value for weekday lunch too when you can get burger, fries and a soft drink for a tenner."
"Food is amazing, huge portion sizes so good value for money."
"Considering the food is really reasonably priced you can tell it's still made with pride."
"They do a really good lunch time deal too."
"The lunch offer sounds good too, I think it's £10 for burger, fries and soda which is class."
Cons:
"Very small portion of the chilli for over £9."
"Drinks felt very overpriced, especially alcohol free options."
"The price is abnormally high."
"Our lass got a thimblefull of wine for £8.25. Too expensive for what it is."
"£10.95 for a burger on its own?!"
"A fiver for a shake, over three quid for a can of pop."
"Ridiculously overpriced - many superior gourmet burger places in Leeds."