Address: Chippenham Rd, Kennett, Newmarket CB8 7QJ, United Kingdom
Phone: +441638751918
Rating: 4.6
based on 130 reviews.
Customer Service
Pros:
"The best staff so friendly and informative!"
"Very professional staff and accommodating for my 8 yr old and his first time in a go-kart alone driving."
"Staff were so friendly and approachable and explained everything simply to us."
"The staff were amazing, the organisation was outstanding and where kart faults were mentioned assurance that they would be sorted was quick."
"Very friendly staff, well presented facilities and track is always spot on."
"Staff could not have been more helpful."
"Great staff and great experience!"
Cons:
"I doubt they will as you never get a response from them about anything."
"The manager was quite rude and confrontational for some reason maybe he was just having a bad day but it ruined the experience."
"and the staff are not helpull when this happens..a big dissapointment to say the least Wiltracks.."
"His attitude lets the track down."
"Staff a bit on the slow side."
"Also they got all the lap times wrong so we didn't know who actually won the go karting."
Facilities
Pros:
"Great facilities and a great morning out with the boys."
"Wild Tracks is very well organised with really good staff and karts (both adult and Junior)."
"The place and equipment seems well looked after and in good condition."
"The facilities were brilliant with good quality safety equipment."
"Very nice grounds and well maintained."
"Facilities have been improved since our last visit."
"Great track and a great set up for motorcross."
Cons:
"Parking is a issue when a race meeting is on as well on the grass area you get blocked in he lets them park anywhere."
"The cafe could be better to make it a bit more cosy & warming as it was freezing in there & it was a bit dirty."
"Note that the on-site diner is currently closed."
"Toilet facilities were a bit basic."
Activities and Track Experience
Pros:
"Im a total newb and they made me feel welcome. Great track, you can build confidence quickly and plenty of room for others to get by you."
"Well managed and maintained track loved every day I've been there."
"Brilliant fun, pretty much had the place to ourselves."
"Track was vast and had lots of great challenges."
"The courses are very well maintained and fun to navigate."
"Track copes well with the typical British weather this time of year."
"The outdoor go-karting is excellent fun!"
Cons:
"Unfortunately the karting didn't live up to expectation, kart 38 was significantly slower than the other karts and couldn't keep up or compete with my 8 other friends on the track therefore ruining my racing experience."
"Overzealous Marshals. Too many rules."
"If I could give it no stars I would. Don't go there, booked quad biking, told we cracked a break light, only given half our time with no refund or evidence that there was any damage."
"I would not recommend this venue to groups of lads, as you cannot have fun and are restricted by a miserable instructor driving 8mph."
"It was a pretty slow drive all the way through and honestly didn't feel worth the money."
"However we both found the karts very slow which was very disappointing and they jammed my very tall 10 year old in a junior kart which he found very uncomfortable."
"That was the second time coming for a go kart event and the karts weren't properly maintained once again."
Value for Money
Pros:
"Great fun, quad biking and go karting."
"Had a fantastic time on the Quad Bikes here. The trail is the largest/longest trail I've been on with Quad Biking."
"This is a full packed day and everyone really enjoyed it."
"Did quad bikes and gokarts and was good value for how long we got."
"Great time at a private go-karting party, our second visit."
Cons:
"Great fun but expensive."
"Waste of time and money go anywhere else but here."
"Great place although possibly the worst burger van in history! Dirty, expensive and rotten tasting food."