Archie's - Trafford Centre Reviews Summary

Menu Variety

Pros:

• "A very exciting menu which includes delicious beef and chicken burgers, cheesy fries, chicken tenders and not to forget the milkshakes."
• "Good choice on menu and staff were very friendly."
• "The choice of burgers were very unique compared to other places."
• "The menu is varied and imaginative."
• "We tried the wraps, chicken tenders, beef/chicken burgers and fries all taste delicious."

Cons:

• "However, when we got the food it had beef curry on it and we do not eat beef for religious reasons."
• "The ordering system does not work efficiently. If you order online and turn up when due it’s never ready and if you order a shake and a burger they are from separate parts of the kitchen."
• "The hotwings turned up swimming in oil and the kids drinks were missing."

Portion Sizes

Pros:

• "Every item tried was amazing and was very filling too."
• "Great burgers, not too small / too big: plenty of options."
• "Overall the food tasted really nice. Good size, quality food."

Cons:

• "Bit unfortunately portions were quite small as well, which is reason why it’s 4 not 5 stars."
• "The toppings on the fries were too little."
• "Burgers were nice, however none served with chips standard or a drink."

Service Quality

Pros:

• "We had a pleasant young lady escort our family of five to the table, she explained the QR code, which is a great concept."
• "Splendid burgers and shakes, awesome end to end service - all halal."
• "The staff were so lovely and helpful. Very friendly place."

Cons:

• "Staff forgot to bring over one of our drinks."
• "Uninterested staff, rude manager who doesn’t know anything about service or customer care."
• "The service was shocking. Lady at the entrance tells us to find a table 'there's one upstairs' (there wasn't) after 5 minutes we finally found a space to sit."

Atmosphere & Decor

Pros:

• "Lots of seats and someone has put a lot of thought into the restaurant and is done up nicely."
• "The food left lots to be desired, however."
• "Fantastic detail to the decoration. Made the evening very special!"

Cons:

• "The restaurant was also very hot which made it uncomfortable whilst eating hot food."
• "Burgers were nice, however, for the same price you can get a sit-down restaurant meal for the price of 2 burgers and the chips added on. It’s very pink, so if that’s your thing then great, but it’s like sitting in an Instagrammable nightmare."
• "Seating is too tight to sit and eat comfortably."

Food Quality

Pros:

• "Food arrived quickly even though it was very busy, and it tasted great."
• "The burgers were nicer than five guys the chicken tenders taste like KFC used to back in the 00s."
• "The burger was very good, cooked to perfection and the chicken was crisp and tender."

Cons:

• "The Sweet Alabama burger was alright although the amount of grease ruined the flavour a bit."
• "My burger was physically cold. I had to get it changed to another one."
• "Quite possibly the worst burger I've ever had absolutely dripping in grease."