Cluck'A'rito Reviews Summary

Food Quality

Pros:

• "The Food was on point and delicious 😋"
• "The Burgers were excellent which was in a Brioche Bun and the Chicken was cooked to perfection."
• "The best burger I’ve ever had!"
• "Their Mayo is really nicely flavoured and the chicken batter was crunchy."
• "The hype is real, this is by far the best spicy chicken burger in Manchester."
• "Absolutely brilliant... The burgers are extremely juicy and tasty."
• "The food was awesome. The chicken is different to the other burger chains."
• "The meat wasn't all that. Tasted cheap."

Cons:

• "The bun also disintegrated."
• "The wrap was tasteless, literally nothing at all."
• "The fries were small, and cold, for 2 quid, absolutely awful."
• "The gourmet cheese burger was so dry wouldn’t even go down my throat."
• "The onion in the burger was far too strong so it tasted like I was having a sweet burger not a spicy one!"
• "The food wasn’t great but defo not worth the price."
• "The chicken is dry and greasy at the same time would not recommend to anyone."
• "The cheese upgrade was like almost 1 pound extra and no free dips."

Service and Staff

Pros:

• "Staff and service was also excellent and the shop was neat and tidy."
• "The guys serving were really respectful."
• "Amazing service, even though they’re extremely busy, they’re super attentive."
• "Excellent service from the lovely staff."
• "The customer service was excellent. The guy behind the counter was very friendly and accommodating."
• "Best burgers! Chicken was quality, buffalo sauce on point, it was very juicy and delicious."
• "The service is phenomenal, really really nice guys - genuinely give a S*#t about you."
• "The customer service was exceptional. Thank you for the experience will deffo be back here again."

Cons:

• "We tried to reason with the staff and were told that we should be grateful we getting our food."
• "Staff were laidback and didnt seem to care about serving customers and getting them out the shop fast."
• "The worst customer service I've ever received at any Take away in Manchester."
• "Poor customer service, representative on the phone was rude, didn’t seem bothered."
• "Very poor. Took 1hr 40 mins to deliver, and no apology."
• "First time I visited the place I had to wait about 15-20 mins before anyone acknowledging to take my order!!!"
• "Ordered online and came to collect my order 20 minutes as they instructed my order was ready only to find out the 1 guy they have serving was on the phone for the next 20 minutes."
• "0 star awful takes about 30 minutes to order, definitely not fast food."

Ambience and Environment

Pros:

• "The shop was neat and tidy with plenty of space to sit and eat."
• "The presentation of the food after I got home was pleasing with everything sealed to keep hot in cartons, paper bags or kitchen foil."
• "First time here. The place was clean and spacious with seating areas."
• "Cluck a rito - more like slow poke a rito. We waited here in total for 55 minutes for an order of 2!"
• "This was my first time here. The place was clean and spacious with seating areas."
• "Lovely place to eat at amazing customer service. 10/10 better than Orlandos if ur girl is upset take her to Clucks;)"
• "Great place. Visited for the first time tonight and will be back! Great menu, good quality food and clean."
• "First visit and i was very impressed with the large menu. Tried the Bollywood burger which lived up to the hype."

Cons:

• "The only downside, the size of the place as there aren't many seats if you want to eat in."
• "Although there are a few barstools to eat in, the place was quite busy."
• "Not sure if chips portion has permanently shrunk."
• "The levels of hygiene need to be improved for whoever makes the milkshakes."
• "Seating inside for such a nicely done up place is disappointing."
• "My god the food in this place is amazing!! Its become a regular place for my work."
• "Claimed to be open at 4pm when in reality they had eventually opened at 4:25pm."
• "So where do I start milkshake was not even a shake it was fat lump of grease."