The Old Mill Reviews Summary

Service

Pros:

• "Service was incredible, Connor is a credit to the restaurant and was possibly the most enthusiastic waiter I've ever come across!"
• "Lois served us today. Put a hell of a shift in in a busy place, doing the lion's share in our area and all with a big smile."
• "The staff were supper polite and helpful."
• "Bar staff were brilliant, a big shoutout to Rian who made our time more enjoyable and was very accommodating and attentive to my families several drink orders."
• "Our waiter Willow was very helpful and entertaining 😀 keep up the good work Willow."
• "The waitress needs to be recognised by her employer as she was brilliant at everything she did."
• "The staff were very helpful and attentive."

Cons:

• "Very disappointing waited 20 minutes to order drinks, 45 minutes from arrival for starters."
• "It took 30 minutes for a server to come to the table, and this was after I went to the bar to complain!"
• "Service at the bar was extremely slow, of the 5 staff behind the bar, only 1 was serving."
• "We booked a meal for Father's day midday to avoid big cues. As we arrived and waited to be greeted (10 mins at the desk) the General Manager Mark came over and merely said 'names', he said very little else which was quite a shocker if honest."
• "The staff were most unhelpful and the service was non existent!"
• "Service as far as regular drinks were great until the food arrived then we barely saw anyone after."
• "Service today was very poor, had to wait extensive times for menu's, ordertaking, drinks order took 20 minutes to arrive."

Food Quality

Pros:

• "Really enjoyed the meal and would recommend!"
• "Food was good as were the ales on offer."
• "Food was awesome with really quick service."
• "The mixed grill was awesome, one of the best I've ever had."
• "Food was great and we could still order desserts after our meal without a problem"
• "The pies were very tasty."
• "Food (Sunday Roast) came out quick and was tasty."

Cons:

• "Meals were barely warm, steak not as requested and dry."
• "Had a turkey dinner, turkey was salty, roast potatoes and Yorkshire puddings were rock hard, couldn’t even cut it with the butter knife."
• "The steak was very fatty in the pie and the broccoli and carrots were so hard we couldn’t even eat them."
• "When the children's meals arrived the sausages were very hard that they didn't eat them properly."
• "Main course Mixed grill £20 very poor, piece of steak ok nice sausage black pudding, small chicken supreme, piece of gammon and even a fried egg rock, hard dry and cold."
• "Roast beef dinner was very poor, beef was fatty and portions of meat and veg on the small side."
• "The pea risotto was pretty tasteless and the sea bass’ skin wasn’t fried till crispy."

Atmosphere & Setting

Pros:

• "The interior felt cosy and we were welcomed warmly."
• "Absolutely lovely place.. stayed for weekend break... our room was spotless; very comfy bed... nice and quiet with just a gentle sound of a running stream outside our room (room 3)."
• "Beautiful place!! Fantastic food, good selection of drinks and great staff."
• "Nice setting. Nicely decorated. Fire was lit, so nice and cosy."
• "Lovely setting for our reunion dinner."
• "Room was clean and large with a lovely view over the river."
• "Great spot for a sunny day, dog friendly (outside) and smoking area."

Cons:

• "Everything just very outdated."
• "The quilt was set on the bed with the long side up/down with the quilt barely reaching the sides of the bed but tucked in top and bottom."
• "We were both very disappointed there were no coissant for breakfast."
• "The room wasn't up to standard, see pictures, the tables outside where left dirty."
• "The place is well situated but a little tired looking."
• "The room was showing the start of wear on the carpet and some loose trim in the bathroom."
• "The rooms are shabby - ours had sellotape holding the bath panel on."