Address: Rugby Rd, Binley Woods, Coventry, CV3 2TA, United Kingdom
Phone: +442476452023
Rating: 3.7
based on 248 reviews.
Staff and Service
Pros:
"Great service, polite, friendly & the staff made you feel important."
"Nice and polite staff, nothing is too much trouble."
"Staff lovely and friendly great service."
"Awesome place, my mum's 80th Birthday party was here. Atmosphere was calm and relaxed, The staff were amazing, nothing too much trouble, so friendly."
"I booked my wedding reception here. It was just amazing with support from Sarah from initial enquiry through to on the day coordinating."
"Most staff were lovely."
"Service from Shelley was also fantastic."
Cons:
"Food is ok but not great and service is slow."
"45 minute wait for food which was OK."
"There was a very long 1 hour wait for the meals when the pub did not seem to be very busy at all."
"The service is very poor and very very slow."
"The service was slow/staff forgot we were there."
"Food good and reasonable price but service very slow."
"Extremely slow for table service."
Food Quality
Pros:
"Food was absolutely gorgeous, best steaks we have had in a long time."
"Food was lovely and it felt safe."
"A good meal. Had stilton and peppercorn mushrooms to start followed by macaroni cheese with salad and garlic bread. Both delicious!"
"Really nice food with big portions."
"The food was brill!"
"Food was well presented, freshly cooked and it was very tasty."
"Lovely food and staff, I had the large fish and chips, was absolutely amazing."
Cons:
"One member of staff was friendly, the food was awful I'm afraid, some food had to be returned due to mould being found, the salad looked dead and old."
"Food portions on the small side and food cold when it arrived."
"Steak tastes like nobody's cleaned the grill for a week."
"Very Poor Sunday roast, it had been left too long under a heater lamp so slightly dry."
"Food wasnt great, 4 roast beefs ordered, only 3 of them had beef on the plate!"
"The food was lacklustre and my dish of Cod and Chips was totally inedible."
"Everything was greasy, onion rings looked like they had not been cooked just microwaved they were so soggy and undercooked."
Cleanliness and Atmosphere
Pros:
"Typical pub grub, but nicely presented. Clean toilets."
"The pub itself is a nice place though very warm and comfy."
"Very impressed with the cleanliness and size of the room."
"The ladies was clean and tidy."
"They were very on top on the cleanliness and sanitizing."
"Restaurant was clean as well."
"Fantastic place which never disappoint. Lovely outdoor area, full of trees and flowers."
Cons:
"The pub was not so clean."
"The varnish on the tables cannot cope with this. They feel sticky and unclean."
"The glasses were filthy, the tables were dirty and the cutlery had seen better days."
"Very slow service, a lot of dirty tables, dirty toilets!!!"
"The room stank of smoke when we arrived, and it lingered for the whole office stay. The room was cold n not very inviting."
"Toilets filthy."
"The pub is large and sprawling and seemed very cold the day we visited."
Management and Organization
Pros:
"The duty manager dealt with it and removed the meal from our final bill."
"Left a belonging there was very helpful. They bought it straight to me after I called the pub, they was quick to answer."
"Very happy with the marvellous service and more than happy to help attitude. Nothing was too much for them. We had a lovely wedding lunch and everyone was really happy. They really put themselves out to please. Highly recommended. Thankyou."
Cons:
"Manager not in to complain too!"
"My son had a hair in his food."
"They struggled to serve us all."
"The only thing in the room was perfect is mattress."
"Would definitely not recommend!"
"Advertise food and dont have any. Hardly any steak on a steak sandwich, had to search for it."
"We were not brought cutlery and had to find condiments ourselves and not once were asked how the food was."