"The food was delicious with so much choice on the carvery- everything fresh and tasty and the meat was so nice!"
"The food came out quickly, typical chain fayre but was of a good standard."
"Food was very nice and not too badly priced."
"The carvery is spot on, loved the beef and the huge Yorkshire puddings."
"My best visit to Sun Verge yet and cannot wait to go back! The food was great, as always."
"Food was hot, cooked perfectly and tasted good."
"The food was quality you could taste that."
"Very nice family pub. Food was delicious, we all thoroughly enjoyed it."
Cons:
"This meal was ok, it was enjoyable, maybe put a few more prawns on for the price £6."
"The food took a bit of a while but it was lovely when it came out."
"Lovely establishment & location, however unfortunately the food is too inconsistent."
"The pub was quiet so we can't comment on such things as speed of meals during busy periods."
"The Carvery and the cakes looked delicious."
"The food was very poor. All meals were bland at best."
"Food, carvery, sprouts undercooked meat cold carrots hard, roast potatoes overcooked, overall not impressed with meal."
"Food was average at best - took the best part of an hour to arrive."
Customer Service
Pros:
"The customer service was fantastic, with staff checking back to see if everything was ok."
"A young team who surprised us with their friendliness, politeness and the atmosphere they set."
"Great staff, 10/10 customer service, especially Becky!!"
"We look forward to our next visit when in the area, the staff make the place now so welcoming and friendly."
"The man who helped us to a table was incredibly lovely."
"Staff were incredibly helpful and attentive (not overly)."
"Went out for lunch today with the grandchildren. The team were friendly and the service was very good."
"All the staff were very friendly & helpful."
Cons:
"We were shocked and disgusted at how we were treated by management and bar staff."
"Requested a coffee to finish the night, informed the coffee machine was already turned off."
"There was also no cutlery or napkins out without having to ask for them."
"Front of house staff are great, helpful and friendly. Sadly the kitchen staff weren't as helpful."
"The food arrived on plates that were way too hot."
"Visited for our 45th wedding anniversary... It seemed like the staff were more interested in cleaning and leaving work more than enhancing the customer experience."
"No one to greet and the girl who came to us had no idea what she needed to say."
"Had to settle for 3rd choice of beer, one of our party had desert served before the main course."
Atmosphere and Location
Pros:
"The lager was lovely and the kids had a great time playing out in the outside play area!"
"Right on the sandy beach, plenty of seating area outside too around the front and back and a play area at the front for the kids."
"On holiday visiting Wales and found this lovely quaint pub that does roast dinner every day."
"Absolutely amazing visit to the Sun Verge."
"The atmosphere wasn’t buzzing but that was perfect for my dad."
"Stopped off here for a bite to eat and ordered a chicken and bacon salad each from the table barcode."
"Nice looking modern pub/restaurant that sits right next to the travel lodge and the pavilion theatre."
"Location is nice, staying next door in Travelodge. The view wasn’t too bad and it’s really quite out back."
Cons:
"Lovely establishment & location, however unfortunately the food is too inconsistent."
"We went for a meal at the weekend and the cleanliness of the place was one of the most worrying things."
"It was a warm summer evening so to be expected given its situation."
"The pub was quiet for a Saturday afternoon so we found a table quite easily."
"Just spent over £100 on food and drink, they actually brought the main meals out before the starters."
"Arrived at 7.15pm for a meal. No Guinness or ale. Only cider or lager. Oh... and no food."
"The pub/restaurant is owned, operated and maintained by Marston's PLC."
"We visited the Sun Verge today for a family meal. Initially there was a misunderstanding regarding our order."