The Lodge, Duxford Reviews Summary

Service

Pros:

• "The manager was attentive, friendly, helpful and kind."
• "Very friendly and professional staff."
• "The service was attentive and friendly."
• "All the staff were exceptional."
• "The staff were exceptionally friendly and helpful and the cooked breakfast was great in the homely ambience of the Graze Cafe."
• "Staff seem to genuinely care and double checked everything was OK with our visit, meal and drinks."
• "The staff were just so accommodating especially Ben!"

Cons:

• "Despite the lovely setting, the average service and incomplete meal means sadly we will not return."
• "Barely received an apology, said as I ordered a starter plate to accompany my salad, assumed I didn't want chicken."
• "We were served by four different waiters, so there was no continuity and although personable enough they were not engaging."
• "25 minutes is waiting time to put your order and another 20 to finally get it."
• "Whist being seated quickly, we waited for 15 minutes for a drinks order."
• "Service was a bit slow and inattentive though."
• "Very, very slow service by waiters who seemed genuinely baffled as to why we were there."

Rooms

Pros:

• "The room was so beautiful, shower amazing, with everything you could possibly need."
• "The rooms were comfortable, breakfast and dinner were very nice and they made large drinks in the lounge."
• "The room was of a high quality, king size bed, clean room and en suite. Plenty of soap, shower gel etc. Lovely fluffy towels and a great tub bath you could lose yourself in."
• "Had a wonderful stay. The staff were all lovely and the room was beautiful."
• "Lovely loft room, quirky and comfortable, awesome bath and shower."
• "Our room was extremely nice - clean, spacious and well equipped."
• "The rooms are modern with an twist, and very comfortable, perfect nights sleep."

Cons:

• "Booked the twin room, as a one night quick stay for two. Only one towel, no bath matt, no soap."
• "The rooms are not maintained (stains on the carpet, old fashioned bathroom)."
• "Room was so tiny and the ensuite almost impossible with no window and very poor extraction fan."
• "We booked an outside glass ‘pod’ which was a little grubby and untidy, music should have been playing but the speaker wasn’t working."
• "Rooms are shabby at best, carpets are dirty, wall coverings are marked and ripped."
• "The rooms need refurbishing and modernising, everything was just worn out."
• "Getting into the main building for dinner & breakfast is a major task & if fully disabled with wheelchair, you would not be able to do it."

Food

Pros:

• "Food is delicious, reasonably priced, with a great selection of drinks available."
• "The food at the restaurant was delicious! Great value for portions and quality."
• "The food was well presented and tasted as good as it looked."
• "The salmon roulade was a perfect starter! Perfectly done!"
• "Breakfast was tasty with good choices."
• "Each and every piece of food was bursting with flavour and the overall portion size was just perfect!"
• "The food was fabulous, very generous portions and beautifully cooked."

Cons:

• "English breakfast was OK but might be improved (e.g. better quality sausages)."
• "Calamari very soft, however definitely not crispy."
• "Half a meal for £16."
• "Water took a full hour to arrive at our table after being requested."
• "The beef main course wasn’t good at all. Very plain, very basic."
• "Ordered chicken Cesar salad, arrived with no chicken."
• "The tagliatelle seem very boring and mundane but it was just a bowl of pasta definitely wouldn't bother with again."

Value

Pros:

• "Highly recommend staying at the Duxford Lodge."
• "Great hotel, it has a lovely feel to it, visited for lunch, will be returning to stay."
• "Although it was a premium price it was worth it."
• "The food - six different sandwiches, scones with cream and jam and a variety of cakes - was all homemade and just delicious."
• "Highly recommend for a stay outside of the main towns."
• "Would definitely recommend and will visit again."
• "In summary - a thoroughly enjoyable experience and somewhere that I would happily recommend to anyone."

Cons:

• "Avoid at any price…"
• "WE WILL NOT RETURN TO THIS DISGRACEFUL PLACE."
• "Overall I cannot recommend this place and wish we'd eaten elsewhere."
• "Food was pricy and decent but not good value."
• "I found £89 for Saturday B&B was a little steep."
• "I was a little surprised to pay £25 for two double JD and cokes, £7 of which was Coke."
• "Wouldn't go here if I was paid a million pounds."

Atmosphere

Pros:

• "The atmosphere of this hotel is awesome. It's welcoming and every room has its own unique homely charm."
• "What a transformation! Such a luxurious hotel now with comfy beds, gorgeous decor and a laid back vibe."
• "The rooms and decor 10/10.. absolutely loved the outdoor area in the sunshine."
• "The garden area is wonderful, COVID compliant and a really great space with glass out houses where you can enjoy some great food and drinks."
• "The rooms and decor were amazing."
• "The grounds are beautiful, as is the building itself."
• "Beautiful place with great food. Fantastic atmosphere and a really stunning place inside and out."

Cons:

• "The way you conducted yourself on Channel 4 - Four in a Bed was really awful, childish and really not how a business owner should act."
• "Was going to book for a week but by chance it was on four in a bed omg i would rather sleep in a field than have to meet that cretin kevin."
• "Brought here by four in a bed....Kevin Patel what a horrible chap ....success will always avoid you."
• "I'm disgusted after watching channel 4 programme four in a bed and Kevin the so called manager of this establishments behaviour!"
• "Fawlty Towers in both appearance and service. Took 10 minutes of me wandering around before I found anyone."
• "Horrid experience."
• "The only recommendation I could make is DO NOT DINE Here."