Piccolino Bramhall Reviews Summary

Service

Pros:

• "The service was top-notch and the staff were friendly and professional."
• "Staff going extra mile to accommodate Customers requests."
• "Great service nothing was too much trouble."
• "Servers were brilliant none of them stood around looking for work, all was constantly on the move."
• "Staff friendly and food was lovely, and service pretty speedy especially given how busy they were."
• "The service by everyone was spot on. Polite and friendly with a smile."
• "The staff are always welcoming & friendly, they go above & beyond to make our dining experience faultless."

Cons:

• "Visited on Tuesday the 3rd of January 2023. Was very disappointed with the overall service, staff and food."
• "Service was slow, but it was very busy when we were there (Friday evening)."
• "The service wasn't great. A side dish never came, even though we asked twice for it, but we were charged for it."
• "Service was mediocre, I waited ages for water to arrive."
• "Booked this restaurant for my mum’s birthday. Whilst the food was ok, the service wasn’t great, we had to ask for our drinks and they took ages to come."
• "Food was very good but service was extremely slow."
• "Overall - the food was bland and overpriced and the service was shocking."

Atmosphere

Pros:

• "Excellent atmosphere nice low music friendly people friendly staff."
• "Always a nice atmosphere and friendly Italian staff."
• "A glorious decor."
• "The atmosphere and decor is clean, modern, relaxed and a pleasure to spend time in."
• "Modern Enterier, beautifully decorated for Festive Seasons with open heated seating area allowing for people watching."
• "The newly refurbished restaurant always has a lovely vibe, no matter what time of day you visit."
• "The atmosphere of the restaurant was delightful. The warm and welcoming ambiance created a pleasant environment for enjoying the meal."

Cons:

• "Leary drunks at the bar also very loud and to be honest, when you’re spending £140+ It’s not really expected. It’s a restaurant not a club."
• "Music a bit to loud for conversation."
• "there was a bad smell of SEWAGE drifting into the restaurant every so often."
• "Music was so loud that we were shouting at each other to be heard."
• "Very loud, boring (to my taste) monotonous music, seemed to be exactly the same all evening yet strangely had a live DJ."
• "Lovely food but very noisy in the back room, very difficult to hear others on the table."
• "shame about he chavs in Bentleys using the road as a drag strip to show off their ego."

Food Quality

Pros:

• "The roast was beautiful with our choice of pink beef which was cooked fantastically."
• "food very good."
• "I must commend the chef, Zbyszek, for his outstanding culinary skills."
• "Chef Italo had made a special chocolate dessert creation for special celebration."
• "The food is fresh, tasty and authentic."
• "The food was stunning, just not enough of it."
• "The food is great and staff very friendly and knowledgable."

Cons:

• "On the day we went they were completely out of dough! So couldn't have pizzas or garlic bread."
• "Nice restaurant and ambiance but the food is very overrated."
• "one of the worst rib eye steaks I have ever had... burnt on both side and tough."
• "The food (early evening menu) was a disgrace."
• "The ‘flash fry steak’ was thinner than a slice of thick sliced bacon and came with just chips, the chips were dreadful, no veg at all even a mushroom, no sauce."
• "The mushroom risotto was very bland and under seasoned."
• "Food isn't cheap but its quality and well thought out."