Aksular Restaurant Reviews Summary

Atmosphere & Entertainment

Pros:

• "Great atmosphere, great food, great staff and entertainment."
• "The staff were super friendly and the ambience was excellent."
• "Will definitely be going back on the Friday night turnouts, belly dancing and dancing for entertainment and the food lovely brilliant atmosphere got seated at 1930 didn't leave till 2345 worth every penny."
• "Great atmosphere, music and entertainment."
• "Entertainment was fantastic!! , belly dancer and music every Friday and Saturday."
• "Loved the atmosphere and really enjoyed the dj and dance floor."
• "Great atmosphere, very romantic."

Cons:

• "The entertainment was a little flat and the music that the DJ played wasn’t very good."
• "The music was so so loud. My ears were ringing for a couple of days after."
• "Belly dancer was late so we decided to leave."
• "The music was very mumsy but I guess that's the crowd they are aiming for?"
• "Ok if you want a noisy night, particularly Saturday...But the noise level for me on Saturday night was too much."
• "Turns into a package-holiday-style disco/bar/restaurant on weekend evenings, like some others in Orpington."
• "Very loud music from large speakers. Not good for conversation."

Food Quality

Pros:

• "Food was superb.. Biggest lamb shank I've ever seen..."
• "OMG the food was absolutely delicious! So impressed!"
• "The food was mainly pretty good. The starters and mezes were delicious."
• "Food is exceptional."
• "The food was absolutely amazing."
• "The food was amazing, loved the atmosphere."
• "Fantastic quality of food for our kebabs, taste was great and the dish was very filling."

Cons:

• "The dishes lacked any depth of flavor and seemed to be hastily prepared."
• "Food not good, we were 13 people and 7 of those didn't eat their meal."
• "The food had absolutely no taste, was cold, bland, terrible."
• "Absolute Rip off and not value for money."
• "The food was not great either."
• "Food was terrible after waiting over 2 hours for the mains."
• "The food was not nice. It was a disappointment."

Service

Pros:

• "Had a girls night out, amazing food, super quick service."
• "Service absolutely brilliant, fine dining 👌"
• "Customer service was very good, staff were friendly and enthusiastic."
• "Waiters/ress were all friendly and attentive."
• "Staff were super friendly and caring!! Always had a smile on their face and so welcoming !!"
• "The staff were super attentive, making sure we always had drinks and if we needed anything at all."
• "Staff were very good, food was pretty good, service was excellent."

Cons:

• "Service was appalling."
• "Even the service was subpar, with the staff appearing disinterested and inattentive."
• "Service was slow. Waitress was rude and dull."
• "By 9.40 we were still waiting for our starters to arrive."
• "When they got very busy, they forgot our drinks order for quite some time."
• "Customer service was poor. Drinks took forever to arrive, didn't even get some of the drinks we ordered."
• "They took over 25 minutes to get a drink when the restaurant was fairly empty."

Value for Money

Pros:

• "Food was great and a reasonable price."
• "Reasonable prices."
• "Good service, superb food, nice surroundings and reasonable prices."
• "Generous portions and 50% off Monday to Thursday, so great value too."
• "Set menu which was good value for money."
• "We used a Groupon voucher (currently running) and the value for money was amazing!"
• "Delicious authentic Turkish food. Well priced. Massive portions."

Cons:

• "Our total bill came to £105 for two sauces two mains which was 3 tiny cubes of chicken 3 tiny cubes of lamb and a spoonful of rice."
• "We got the bill at the end and they overcharged us by a considerable amount."
• "This place is quite costly."
• "The prices were exorbitant for what was offered."
• "I felt that the set menu of £40 per person was quite excessive considering what was served up."
• "This restaurant is trying to be upmarket with its prices, £90 for a 4 course meal for 2!!"
• "Insanely overpriced for bad quality food."

Management & Staff

Pros:

• "Thanks to all the staff for looking after us so well on Friday night."
• "Staff are very friendly and always welcoming."
• "The staff are what really make the place shine though, really friendly and great service throughout the night."
• "The staff truly cares about your experience."
• "Staff were amazing. Food was beautifully cooked."
• "The management and the waiters are nice."
• "Very polite staff... Highly recommended."

Cons:

• "This lot were not bothered."
• "Very disappointing been going to this restaurant for many years under previous management, but not impressed with new management."
• "Seems like they are not interested."
• "Staff are good until there is a problem and management argue with you."
• "Terrible manager very rude shocking attitude."
• "Management rude and seemed oblivious to his customers' requests."
• "Staff blissfully ignorant of the shockingly bad food coming out of the kitchen."