BEAR - Stone Reviews Summary

Category: Coffee shop

Address: 57 High St, Stone, ST15 8AH, United Kingdom

Phone: +441785819053

Rating: 4.4
based on 118 reviews.

Food Quality

Pros:

  • "It was most probably the best breakfast that I have had for a very long time. Everything was fresh and well cooked."
  • "The breakfast (sausages, streaky bacon, mush, tom, 3 x hash browns, poached egg and a side of shakshuka and toasted sourdough ).. was hesitant about the streaky bacon but wow, cooked to perfection."
  • "I love the menu - so much to choose from, for various dietary requirements. I was very impressed with the flavour and quantity of food, as well as its presentation."
  • "Fantastic coffee spot with great food - the chicken schwarma is incredible."
  • "Amazing staff with great customer service skills. I visited the coffee shop late one evening and unfortunately they had already closed the coffee machine. However the staff were super friendly and turned on the coffee machines just so I could enjoy a cup of their rich and creamy cappacino!"

Cons:

  • "However, tonight 02.10.23 we had a really disappointing experience. Whilst the service is always fantastic, the food really wasn’t tonight."
  • "The bits of the pancake dish that weren't pancakes were beautiful and very tasty unfortunately let down by the pancakes which felt very dry and a little stale."
  • "I couldn't fault the staff or the ambience, but I felt that some of the food was over cooked, I still managed to clear my plate through."
  • "The shaksuka beans were like mush and didnt taste very nice at all, an overall disappointing experience and we won't be trying food here again; pretty expensive, slow service and average food."
  • "The poached eggs were hard boiled, the avocado was tasteless and the toast had no butter on and tasted awful. I think we will stick to Costa as it’s always been a reliable choice."

Staff and Service

Pros:

  • "The absolute value to this place is the staff. They can't do enough for you."
  • "Staff brought a bowl of water and treats for my dog, very nice touch."
  • "The waiters are relaxed and so friendly, with quick service."
  • "Great service, great food and the drinks were wonderful. Have a great lunch with my friend and would definitely go again."
  • "To say I'm fussy is a bit of an understatement but BEAR listened to what I requested and did it with perfection. Staff were really friendly and accommodating."

Cons:

  • "I’m going to knock one star off for service. I’ve been a couple of times and most of the staff we dealt with 100% fab, but recently our food was sat up on the pass ready for quite a few minutes."
  • "Staff are always super friendly. The vegan breakfast burrito is my favourite and I really enjoy it. The fruit shakes are also good. Brilliant options and a go to for a coffee and lunch."
  • "First visit tonight, won’t be a second one, to see staff eating in the restaurant, on their break, is completely unprofessional. Why do the owners let this happen! Poor unattentive service."
  • "Been in today , tables filthy , 30 mins wait for a coffee and table never cleared all the time we were there , disgusting and i usually like the place."
  • "Came in for a bite to eat, was greated by the manager, Sophie who was friendly and had a smile on her face. Sat down and ordered the Raspberry mocktail and The Angry Mac burger which were both very nice. Also had the espresso caramel waffle which was brilliant. Will be returning and would reccommend."

Ambience and Decor

Pros:

  • "This place is awesome; I'm sure it used to be a bank - they've kept the architecture and done it up really well. The styling is very modern."
  • "Nice friendly staff, modern style decor, good selection of food in coffee shop style."
  • "A nice atmosphere and comfortable seating."
  • "An enjoyable experience on the whole. With a few things to be noted. A more welcoming/ informative entrance would be appreciated."
  • "The Bear is a great place for breakfast. Their Bear Breakfast is something a bit different and very tasty. Would definitely recommend their biscoff latte to round it all off!"

Cons:

  • "They could do with making a bar type seating area though (high counter with bar stools) as it's always full at weekends and they would be able to get more people in."
  • "I always take my coffee outside so as to vape. They are dog friendly to sit in. Not eaten there so cannot comment on food. Atmosphere always seems good, staff very friendly."
  • "Coffee, flat white was a little off balance. Tasted like too long a shot."
  • "A chic indie coffee spot, good for sitting outside to people watch, drinks delicious and staff friendly. Very pricey though- go if you’re treating yourself!"
  • "The first thing is, when it's busy maybe consider seating people. It was quite confusing at first as nothing said if we seat ourselves or wait to be seated."

Value for Money

Pros:

  • "Great meal out lovely cocktails they even made a soda water look amazing! A great choice of smoothies and vegan hot chocolate etc. The food was gorgeous fresh, vibrant, healthy packed with flavour."
  • "If you ever stop doing this chimichurri steak, life won't be worth living........ for the chef! Food and service is amazing, but seriously though, don't stop doing the steak ciabatta 😉"
  • "Fantastic coffee spot with great food - the chicken schwarma is incredible. Great atmosphere and cool decor, and they serve beers and cocktails if that takes your fancy too! An absolute must visit in Stone"
  • "Had a great lunch here. Really enjoyed the vibe, staff were friendly and helpful and food was excellent. I had the falafel and hummus wrap and I must say it's one of the best ones I have had. My wife had a burger and she really enjoyed it also."
  • "Regular visitors to Bear but unlikely to return. Waited 35 minutes for 2 flat whites but couldn't wait any longer so refund issued. Payment for coffee taken instantly but refund not forthcoming."

Cons:

  • "I frequently dine here for breakfast as a wee treat despite the price for food being absolutely extortionate."
  • "I had a flat white, a short stack of pancakes and a carrot cake. The coffee and the cake were excellent! The bits of the pancake dish that weren't pancakes were beautiful and very tasty unfortunately let down by the pancakes which felt very dry and a little stale."
  • "The coffee is a bit meh, but great full English breakfast! Friendly helpful staff. They could do with making a bar type seating area though."
  • "I couldn't fault the staff or the ambience, but I felt that some of the food was over cooked, I still managed to clear my plate through. Would I return? definitely."
  • "Lovely cafe for brilliant brunch or a coffee. Not been on an evening but I hear good things. If the evening menu lives up to the quality of brunch, then I would recommend."

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