200 Degrees Coffee Shop & Barista School Reviews Summary

Coffee Quality

Pros:

• "The coffee is lovely and strong, but is brewed so well that it's smooth and velvety in your mouth."
• "Coffee and hot chocolate both delicious!"
• "Coffee is good & strong full of flavour."
• "Fantastic coffee, flat whites especially."
• "They consistently sell nice tasting coffee."
• "Perfect roasted coffee. l really love the “cold brew”!"
• "The house espresso blend is full of flavour, not weak and watery like some big chain coffee shops."

Cons:

• "Came here a few months ago and the coffee was great and they even had cold brew on tap. Popped back again today and the coffee was very weak, milkshake was below average and both were overpriced."
• "The hot chocolate OMG watery rubbish that cost £3.20."
• "Ordered Cortado to try them out and it was super dark roast beans, ultimately leading to burnt taste, slightly hidden by the milk."
• "When it arrived it tasted slightly burnt. They also charge an extra 40p if you ask for soya milk."
• "Disappointing coffee. Expected more from the reviews I read on here."
• "The coffee was a bit disappointing actually for a place that said it had a barista school."
• "Coffee still good here, but the food quality isn't what it once was - inconsistent as to quality."

Service

Pros:

• "The young lady who served me was very polite and offered excellent customer service."
• "I was served by the lovely Nat! He was super attentive and so caring."
• "Good coffee and very enthusiastic staff members."
• "The staff are absolutely lovely and very attentive!"
• "Plus the service was great, everyone was really friendly."
• "The staff have always been friendly, even when busy."
• "Stopped by for coffee after a hospital appointment with my Son. The two ladies serving were SO friendly."

Cons:

• "Service was slow. Had to wait outside for our coffee to come out."
• "But poker face Asian girl. This is the second time I visited here and I was thinking the longhair Asian girl didn’t provided us a good service but with a cold long face all the time."
• "Left a sour taste in my mouth. Customer service was mediocre."
• "The drinks were very nice, however the service was terribly slow."
• "I've visited several times and it's always 5 star coffee, reflected in the price. However, I'm rating 3 stars because the speed of service for takeaway is seriously slow."
• "Sitting at the dirty table full of empty cups and glasses, for more than 45 minutes, isn't the level of service one would expect."
• "Quite a bad experience here today... Terrible service, I wouldn't stop back in here again."

Ambiance and Location

Pros:

• "Nice cozy café opposite St Philip's Cathedral... Enjoyed the Mocha and Chocolate Brownie!"
• "The coffee shop itself is very stylish with a very cool urban, almost steam punk feel to the decor."
• "Easily my favourite coffee shop. It is the cosiest coffee shop with some great rocking chairs!"
• "It overlooks Colmore Row which is an excellent road for people watching while drinking your coffee."
• "I like the setting area inside and outside, the food is nice and testy, the staff are really friendly and they are welcoming you in worm way, the prices are reasonable, and the restaurant is located in the heart of Birmingham, just opposite Cathedral Square."
• "This place is definitely a coffee cafe I would consider top tier, first up coffee was on 5 star, its independent which I like, the decor and atmosphere was really chill, and the staff were very friendly and polite."
• "The atmosphere is great, it looks swish and the staff are friendly."

Cons:

• "Service here is slightly slower than their New Street branch."
• "It was very dim lighting in there which I guess sets the mood but I found it quite dark."
• "The atmosphere is really dark, maybe a bit too much."
• "It can be a bit loud inside."
• "But it was really cold in there, and maybe a slightly wider choice of drinks for those who don't like coffee would be helpful?"
• "A few tables were dirty and in the time that I was there, about an hour, I didn't see anyone cleaning a table."
• "Location and interior; the place is lovely very coffee house like New York vibes place is tidy and clean! Lovely the food out in the open threw me off because there were flies around it."

Food and Drinks

Pros:

• "Nice coffee... but one staff who was serving coffee it was splitting all over the cup plate and even the cup holding part which I couldn't touch as it's all wet."
• "They sell freshly roasted beans to take home (which I do on occasions). These are also excellent."
• "A lovely place where u can meet friends, or just chill, have a nice coffee and try a nice piece of cake."
• "The salted caramel brownie was bloody amazing too."
• "Coffee was amazing, little one loved her hot choc and even said it was the best she’s ever had."
• "Their selection of cakes is lovely too and something always manages to tempt me."
• "Nice coffee shop. The coffee was delicious and the chocolate cake was yummy."

Cons:

• "Teapots are not washed properly and if you open them up or even look in the spout you can sometimes see filth/unwashed dirt and other assorted bits."
• "BUT all the sandwiches cakes etc are uncovered. They need sneeze covers."
• "Also, could you please train all your staff to make coffee."
• "The sandwiches had been out all day after being cut open and looked drier than Ghandis flipflop, hence us not getting one!"
• "Very slow food service, waited absolutely ages for two sandwiches by which time the tea was totally stewed."
• "Menu over QR code wasn't refreshed. We ordered cakes and they didn't have any of them."
• "Do have concern that all food is laid out, uncovered, in front of queue, for everyone to breathe over. Not very hygenic, hence loss of one star."