Daffodil Hotel & Spa Reviews Summary

Category: Hotel Ambleside

Address: By The Lake, Keswick Road, Grasmere, Ambleside LA22 9PR, United Kingdom

Phone: +441539463550

Rating: 4.5
based on 317 reviews.

Accommodation

Pros:

  • "The room was a really good size with everything you'd need in it and clean."
  • "The rooms were really lovely and spacious."
  • "Our room was huge, lovely big and comfy bed with a huge bathroom."
  • "The rooms were big and spacious, and they also had the option of both a bath and shower in the bathrooms."
  • "Rooms are spacious."
  • "The room was gorgeous with Juliett balconies overlooking the lake."
  • "Our room was very comfortable, great views."

Cons:

  • "Upon check in despite it being 14:30 we were greeted with a grumpy member of staff."
  • "The room which we were given was the last one in the hotel. It was completely dark, was road facing and barely had any view."
  • "The room is spacious, however slightly dated, and not much natural light."
  • "Our room was dark and uninviting. The decor was poor, with marks on the wall."
  • "Bugs all over my room, bed sheets are dirty and have blood and bath tub is disgusting!"
  • "The bedroom was the same there was wine stains on the carpet and it was stained."
  • "We booked a valley view room. Got a room that mostly faced the road and had a side view of the lake."

Staff and Service

Pros:

  • "The staff are friendly and attentive."
  • "The staff are wonderful and accommodate to every need."
  • "Staff are friendly and helpful and its a lovely walk into Grassmere which is pretty."
  • "The staff were excellent and really looked after you."
  • "The staff are friendly and professional."
  • "The staff are superb and are always happy to help."
  • "All the staff are so lovely and helpful."

Cons:

  • "Some members off staff are not very welcoming and make you feel like a nuisance for asking for basic requests."
  • "The reception staff didn't have a particularly good attitude when we arrived, we were a bother to them."
  • "The rest including the manager were horrible."
  • "When mentioned to the manager he got really defensive and rude."
  • "However one member of staff was very rude upon arrival and almost appeared to be talking down to us even after booking us into the wrong room."
  • "I was let down by the waiting staff in the restaurant as they could not understand English and we had to repeat our selves quite a few times."
  • "We had a mixture of service, nothing terrible but some staff just seemed like they didn't want to be there."

Spa and Facilities

Pros:

  • "The indoor spa pool was beautiful, lovely mood lighting."
  • "Super facilities - pool, jacuzzi, steam and sauna. All very good."
  • "Spa treatment started late but was overall very relaxing."
  • "Spa lovely, although the pool could have been a little warmer."
  • "The spa was a nice size with a great steam room and sauna."
  • "We used the spa facilities which were also fantastic and not over crowded at all."
  • "The spa was amazing too, both of us really enjoyed our treatments and again the staff were really helpful and kind."

Cons:

  • "The spa service not great/gave up."
  • "The Spa was quite small and it's not a pool to do much swimming in."
  • "The spa itself is quite basic with a steam room (which smelt mouldy) and the sauna, and pool."
  • "The spa is cold and dark - not a place to relax and read a book before/after the treatments."
  • "The spa area not being very relaxing. There's not a lot of room around the pool and a distinct lack of loungers around the edge."
  • "The thermal pool wasn't particularly warm and it was uncomfortable to sit in."
  • "The spa pool area is ok but nothing special."

Food and Dining

Pros:

  • "Breakfast superb."
  • "We ate all of our meals there and they were all delicious."
  • "The food beautifully presented and great tasting."
  • "The included breakfast was very good with great views from the dining room."
  • "The food was lovely."
  • "Breakfast both continental and full English excellent choice of both."
  • "The food was delicious and the staff are lovely."

Cons:

  • "Came here for cream tea as on there website but conveniently once here it was no longer available."
  • "The quality of the food is poor to say the least."
  • "Food was very inconsistent - had a great dinner on the first evening, average breakfast and really poor / revolting room service food."
  • "Dinner was OK. Given the pictures and description I was expecting something closer to fine dining, which it was not."
  • "Calling their disgusting pizza artisan pizza it was worse than dominos pizza."
  • "Poor menu for the evening meal and my coffee cup was only half full after dinner and had to ask for milk by which time it was cold."
  • "Too much salt in the sausages at breakfast."

Value and Pricing

Pros:

  • "It was an absolutely great decision to stay here."
  • "Booked direct and included breakfast, was good value for a luxury experience."
  • "Great value for the area."
  • "The restaurant was great value and very good quality."
  • "The spa was great, and as it's included in the room price makes this pretty good value for money too."
  • "First class location, accommodation, service and value."
  • "The food, service and staff are all incredible."

Cons:

  • "This hotel is definitely not work the £250 per night price tag."
  • "I just feel for the over-all price and experience i was largly disappointed with my visit & will not be looking to return anytime soon."
  • "The management clearly lacks, and is breeding a culture of lack of care has just resulted in us feeling undervalued and ripped off."
  • "The hotel that’s only interest is to take as much money possible from every client!"
  • "I feel that we were very overcharged for what we received."
  • "Seriously overpriced because of the location next to the lake."
  • "Stayed with my 15 year old and booked DB&B on check out was advised that the dinner allowance only applied to the adult."

Location and Views

Pros:

  • "The hotel is easy to get too, loads of parking spaces and the rooms are so big and lovely inside."
  • "Location is fabulous, right beside the lake, loads of great walks from the door."
  • "The hotel boasts amazing views of the local lake and it also has a nice space outside where you can sit and relax in the quiet."
  • "Great location by the lake."
  • "Hotel set in a beautiful area, a short walk to Grasmere and a short drive to Ambleside."
  • "Hotel has beautiful views of Grasmere and is close to local tourist areas."
  • "The scenery is absolutely gorgeous."

Cons:

  • "On arrival I almost missed the turn in for the hotel car park as the signs are quite low down and with traffic approaching are easy to miss."
  • "Unfortunately there are no netted curtains or voiles to look at the views and keep privacy from people looking up from the car park."
  • "The hotel just generally didn’t have a nice atmosphere which given the beautiful location is a shame."
  • "Initial impression of the hotel is that it is lovely but be warned that if you are coming to enjoy the Spa it does not cater for people who are taller or curvy!"
  • "The area around the pool was a bit of a disappointment, all it needed was a few points of interest such as palms or other leafy tropical plants in nice pots."
  • "Do not pay extra for bigger rooms or lake view, also DO NOT buy the dinner package."
  • "We booked a suite (room 201) and it was tired and in various shades of brown."

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