Banjo's Reviews Summary

Spicy Food Handling

Pros:

• "The cold fresh salad was such a comfort after each bite."

Cons:

• "When we received the meal the chicken was so spicy we could hardly finish it."
• "We ordered the grilled chicken family meal and asked explicitly for lemon and herb non spicy."
• "...even this (rice) was dreadfully spicy."
• "Home now ..specially ordering Not spicy the entire concoction they put together was spicy."

Pricing and Charges

Pros:

• "All this for just £20 and very nice taste."

Cons:

• "Totally disgusted I have been to Banjos today... they have charged me at one price and have different prices outside window poster and on the screen above the tills."
• "Don’t serve 7 inch pizzas after 9pm and make you purchase the far more expensive 9 inch which is only a tiny bit bigger."
• "...if you get the 20 inch pizza, they give you a 12 inch pizza worth of toppings."

Hygiene and Cleanliness

Pros:

• "With a hygiene rating of 5, Banjo’s fully Halal menu is simple enough."

Cons:

• "As soon as I entered the restaurant, I was hit by an overwhelming stench of stale food and unwashed dishes."
• "Yesterday evening I ordered a half chicken meal with rice and found a hair inside."
• "...the lack of hygiene when handling the food was frightening! Bins being touched as rubbish was being thrown without wearing any gloves then straight to handling food!!!"

Customer Service

Pros:

• "Friendly staff, clean and hygienic restaurant, food is freshly made and delicious."

Cons:

• "Their customer service is slow and poor."
• "Extreme delays in collecting in store orders. Very poor customer service."
• "The staff was very rude and unprofessional. I will never come back to this place....."
• "Very rude people and they don’t make pizza according to the toppings u choose."

Food Quality

Pros:

• "I had the Banjo’s fully loaded burger meal, it was really delicious, perfectly cooked chicken."
• "Awesome pizza! Great menu with plenty of choice."

Cons:

• "Food was good but bitter from too much charcoal taste in both mine and husbands food so that was a minus."
• "Waited 2 hour for mixed platter. Chicken burnt and very hard (over cooked)."
• "Ordered their pizza, grill wings, fries, drinks... their wings was just horrible (it was kind of blackish in colour and tasted bad)."