Burger and Beyond Shoreditch Reviews Summary

Burger Quality

Pros:

• "It was one of the best burgers I've ever eaten."
• "The burger was also 10/10 so much flavour and so juicy!"
• "Exceptional burgers! We tried the off-menu burger, which was delicious."
• "Decent burger & bun! They over do the mayo, but overall a tasty burger."
• "The bougie burger came only disappointingly lukewarm, though the condiments in the burger and medium doneness of the beef went really well together."
• "Definitely one of the best burgers in London! Would recommend to burger lovers, must try!"
• "Burger was very meaty, juicy, delicious and cooked to perfection."
• "Extraordinary burgers and great sides in a stylish restaurant."

Cons:

• "The burger tasted ok, but 'beyond' is definitely a hyperbolic stretch, maybe above average at best."
• "For some reason the buns were very cold which marred the taste of the burger meat."
• "The burger were above average, a but overcooked than what we requested for."
• "Not a bad burger at all - quite tasty, but not tasty enough to justify the price tag."
• "The burger was cooked well with amazing flavour and on a fluffy bun, but the ‘dirty tots’ were good but I realised I’m not a massive fan of ranch."
• "The burger is good, but I have waited like 15 minutes straight to make an order."
• "Food arrived after 50 minutes of waiting with little to no explanation from staff. The spicy chicken burger was one of the greasiest things I have ever eaten."
• "I don’t know how they're training their staff or if they're just really nice people as standard but literally every person we encountered working there was super friendly, smiley and accommodating. We mainly had Gabriella as our server. She was cool."

Service

Pros:

• "Service is excellent and swift."
• "Very friendly staff and casual atmosphere for a great meal experience."
• "Excellent service too."
• "Service was very attentive and cheerful, front of house was absolutely delightful."
• "Service was really lovely, friendly and calm."
• "Would definitely recommend! Will be returning."
• "I visit this place often with my mates to celebrate."
• "Had a great meal tonight at Burger and Beyond - the food was incredible."

Cons:

• "The waiter seemed a bit stressed."
• "I was not offered any complementary items nor a replacement of my burger and was extremely disappointed."
• "Service was average and slow to bring our first round of drinks."
• "Service was not as attentive in comparison."
• "They were quite rude and our experience has not been excellent, despite just how great their burgers are."
• "The service was poor and bad quality."
• "Very unwelcoming staff, very small place."
• "The burger was overcooked but tasty. It was a Friday night with only 2 people working the floor."

Ambiance

Pros:

• "We had a nice dinner here tonight, we didn’t have a reservation but the girl on the floor was really accommodating and proud to help us."
• "The ambiance and vibe was up to par alongside the service, especially Harrison and Henry who served us."
• "My wife and I were walking looking for a place to eat, one of the staff was outside and was very friendly while we looked at the menu."
• "The atmosphere was very relaxed and I would happily come here again for a nice romantic meal when in London."
• "Burgers and food are amazing. Really great. You have to try them and the tater tots!!!"
• "The atmosphere was wholesome and unique."
• "Atmosphere and place was not great, especially as we were placed in the basement: dark and lacking personality."
• "Burgers are a great size with great taste, but that tatter tots are what you really want"

Cons:

• "The female waiter would avoid eye contact and never once cracked a smile, looked miserable."
• "Dead venue, average burgers, misleading menu & the worst customer service!"
• "The staff did not seem very interested, was a bit of a weird vibe"
• "I also didn’t like their famous fries so I didn’t finish them."
• "The staff were more concerned with socialising with each other than serving the customers."
• "The vibe in the shop was so boring like sitting in a library, could hear the guy next to me chew his food."
• "Didn't like it at all, when me and Mrs still hungry even after eating tells you all need to know."
• "The service was sporadic."