McDonald's Reviews Summary

Service

Pros:

• "FANTASTIC SERVICE WITH CLICK PARK AND DELIVERED."
• "One of the best McDonalds I have been to. Really quick service, the food provided matched what we ordered."
• "Service was smooth, swift and even had our food brought over to us :)"
• "The staff were pleasant and helpful."
• "Staff were great and nice wide parking spaces, food was fresh and done exactly as I ordered."
• "Very helpful and friendly staff"
• "The staff were friendly and courteous, the tables and seats clean."

Cons:

• "Once inside there seemed to be little in the way of organisation, and a serious lack of staff supervision."
• "Asked for a sugar and it was thrown at us."
• "We also noticed one of the staff served an order to a group of 4 without even checking if it was their order and disappeared."
• "Staff couldn't look more disinterested if they tried!"
• "Worst service I've ever had from here."
• "Staff are like robots with no personality."
• "Terrible experience, I was waiting at the counter for about 10 minutes. Several workers made eye contact with me and completely blanked me."

Food Quality

Pros:

• "Food was fast to arrive and at the quality you would expect."
• "90% of the time the service Is very good the food is hot and the staff are very friendly."
• "Food was well cooked and fresh."
• "Never had a problem with the food."
• "The food was hot and tasty."
• "Tried the new McCrispy which was piping hot and very tasty so you can serve 'HOT FOOD'."
• "Everything as you would expect to find in Macdonalds, clean well prepared food and presented."

Cons:

• "The food is always luke warm."
• "Food cold all of it -?"
• "Food was cold after we had waited 15minutes for our drive through service (it's as if the food was sat on the side for ages!!)."
• "Quite possibly the worst prepared McDonald's food I have been served anywhere in the world."
• "The grease on the Big Macs was disgusting, there were so much grease and oil it looked like it had been deep fried."
• "Food was cold, chips were soggy and unsalted and there were items missed."
• "Absolute disgrace of a McDonald’s. Waited 20 minutes for an order (fast food anyone?) only for the chips to be stale/cold and the Big Mac to be just the same."

Cleanliness

Pros:

• "The place is normally pretty clean however I think the high chairs could do with a bit more attention."
• "Really nice staff, clean and tidy, efficient service."
• "The restaurant and toilets were spotless, I won’t eat anywhere that can’t keep the toilets clean!"
• "Best McDonald's we've been to. Clean, friendly service, food was quick."
• "It's clean inside usually."
• "The restaurant was clean and tidy, and the toilets well looked after."
• "This was also the cleanest McDonald’s I’ve been in there was a young lad on cleaning duties and he was doing a great job."