Funky Warehouse Reviews Summary

Staff and Service

Pros:

• "Every staff member was brilliant today."
• "We had great customer service. Sharon you were super and so helpful in everything."
• "The staff we met were very flexible and friendly - exactly what you'd want!"
• "Absolutely brilliant! The staff were so cool, gently nudged us when we pushed the limits of the rules but definitely not arsey about it."
• "Great value for money and nice staff."
• "very friendly staff keep up the good work."
• "The staff are all really friendly."

Cons:

• "On my last visit, the staff were very rude, especially the girl on reception who barely answered my questions."
• "Staff seemed somewhat disinterested and disorganised."
• "they wouldn't take cash what a joke that is so my kids wasn't happy."
• "Staff seemed disinterested and not watching the children."
• "staff rude and was freezing cold will NOT be going back."
• "The staff are rude and look like they don’t want to be there."
• "The staff was rude at the front desk."

Cleanliness and Maintenance

Pros:

• "On site there is a basic cafe for snacks and hot food as well as toilets which are clean and maintained."
• "Very clean and fresh childrens play area."
• "The cafeteria and seating, and loos seemed completely clean and tidy."
• "Everything very clean."
• "Toilets were really clean too."
• "The ball pits were the cleanest I've seen anywhere and the rest of the areas around the soft play were spotless."
• "Brilliantly set out. Super clean, even the toilets were immaculate."

Cons:

• "Felt dirty, smelt, pictures make it look a lot better than it is."
• "Was dirty and dusty in the soft play area, much more so than other soft plays I have visited."
• "Absolutely dismal place would not visit again or recommend as the place is just one big accident waiting to happen."
• "soft play looks seconditions hand and poor looking."
• "Its not a clean place. Floor very sticky, the soft play area very dusty and most of the equipment is ripped with the foam hanging out."
• "Real dive. Dingy, dirty, cold."
• "If it wasn’t so filthy I would have given it 5 stars but it really was grimy."

Safety and Security

Pros:

• "Feels safe."
• "Lots of staff, feels safe."
• "Very strict on the safety video this I find great!"
• "The thing that makes it though is the staff...all of them are so good and caring and attentive to your needs and safety concerns with the site."
• "It was fantastic to see how many staff were present and how well supervised the different areas were."
• "Rules were enforced well and the end result was a super time for the kids and the parents."
• "Staff were very accomodating and it was clear that they were keeping a close eye on the children."