Zizzi - Portsmouth Reviews Summary

Category: Restaurant Portsmouth

Address: Portsmouth, PO1 3TA, United Kingdom

Phone: +442392175111

Rating: 4.2
based on 140 reviews.

Food Quality

Pros:

  • "According to my 8 year old they serve the best pizza in the world! Perfect for a family lunch."
  • "Had a pizza from the vegan menu. Incredibly tasty, the vegan rice milk cheese is one of the best substitute cheeses I have had on pizza."
  • "The food was delicious and we both enjoyed very much good choice of food."
  • "It was great restaurant with fresh and delicious food."
  • "The food arrived literally in 5 minutes after the order was made. The pasta 🍝 was tasty."
  • "Really nice food & enjoyed it a lot (Proper Italian food)."
  • "The food was cooked to perfection."

Cons:

  • "Not the best zizi I've been too, food was ok at best."
  • "The food I can't even explain how bland two pasta dishes were."
  • "Dont order the calamari it's barely got any seasoning on batter."
  • "Never had a pizza like this😷 Don't you use proper Italian dough? As this dough was weird."
  • "Very watery and greasy food for a pasta dish, the chicken is boiled and the pasta was tasteless not happy especially with the price."
  • "The kids pizza’s were not really done. Taste was also very plain... not nice."
  • "AVOID if you have taste buds. Food was bland and overpriced, basic recipes were tasteless."

Service

Pros:

  • "Service was excellent from the moment we walked in."
  • "However our server (a petit blonde lady) was very lovely, attentive and not pushy when we asked for more time to decide our order."
  • "Our waiter was very friendly and nice even though it must be very stressful when it is this crowded."
  • "On arrival, staff were warm and welcoming, and quickly got us sat and drinks ordered."
  • "Staff were attentive and worked as a team."
  • "Server was helpful & very attentive."
  • "The staff were very attentive and the location was great with views of Portsmouth harbour."

Cons:

  • "Honestly not been to many places that have taken as long as these people did."
  • "Great food as always, however, service was shocking. Waited 15 minutes for a drink to arrive."
  • "Really bad attitude from the woman redhaired waiterr, we came from brighton to try this pizza but with this customer service we change our mind and went to to the next one."
  • "Service abismal! Mains arrived before mains, only 1 dessert arrived until I got fed up and they chased up & the (almost) pushed my wife out of her chair, trying to get through!"
  • "The ladt at the door who greeted us barely said two words and chucked the menus on to the table."
  • "Foods good staff are a bit unfriendly tho."
  • "Service was however appalling. Left mains on table and then served deserts."

Atmosphere & Location

Pros:

  • "One of my favourite Italian restaurants on service, atmosphere... less noisy than some others."
  • "We got seated outside in the sunshine 🌞 and watched the shipping go past."
  • "It was an amazing experience at Zizi Gunwharf …great customer service, a wonderful view from the restaurant."
  • "The reason being is the staff here are always extra friendly and very helpful."
  • "The restaurant was clean and tidy, and well-presented to guests."
  • "Place have spaces to sit outside."
  • "Great food great view, a proper Italian experience."

Cons:

  • "Not much to like about this place. Crowded, indifferent service, bland underwhelming food."
  • "Very loud and bustly ambience. Not recommended for a quiet meal where you might like to talk."
  • "In the most sunny and warm day while all other restaurants are serving outside - Zizzy are serving inside only, for no reason, except for the staff to be able to talk and not to work..."
  • "Front door open with people queuing or delivery pick ups so cold in the restaurant."
  • "Even though I wanted to take a cold drink, enjoy the open air seating and some cool sea breeze, I was disappointed because it was mandatory to eat and drink."
  • "Really poor food no wonder they've closed a lot of their outlets downπŸ˜‘."
  • "Took us 10 minutes for them to seat us (I’d like to quickly add that it wasn’t at all busy)."

Value

Pros:

  • "Prices for what we paid for was worth the money. Highly recommend."
  • "Food was quick, very good and exactly as ordered."
  • "Popped into Zizzi's before catching the Ferry to France, great food, great service and a very sunny view of the Isle Of Wight ferry and a super yacht!"
  • "Can't fault it! Brilliant and attentive service, friendly staff and very tasty and filling food along with decent prices."
  • "All of our food came very quickly, and it tasted brilliant and was well worth the money."
  • "A good standard Italian. The staff were good and the food was tasty at a good value."
  • "The food was excellent and service was amazing."

Cons:

  • "Price is way to high for a size of a portions."
  • "Also paying in cash is not accepted, not sure why as by law you cannot refuse someone paying you in a tangible asset."
  • "Pizza very good as usual - watch out for the automatic tip that's not mentioned but added to your bill."
  • "1 thing that I was totally shocked about, was on the bill showing a compulsory tip of 10% automatically added onto the bill total."
  • "Overall I felt it was very overpriced for what it was."
  • "Was recently told my Tastecard was not accepted in Ziggis Gunwharf yet logo is on the same."
  • "Don't order the belly pork. It was disgusting, bland, and just limp fat."

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