Stafford Motorcycles Ltd Reviews Summary

Customer Service

Pros:

• "Highly recommend Stafford Motorcycles! Customer service is excellent, the guys are brilliant and go out of their way to make you feel welcome and help you."
• "Dave couldn’t have been more helpful dealing with these even after the bike had been delivered and the deal had been done."
• "The staff were friendly, and I had a good chat with them while I waited."
• "Dave the owner is a very decent guy."
• "Dave is a fantastic, genuine nice guy."
• "The owner David Busby was extremely helpful and made the whole experience straight forward and enjoyable."
• "Dave was really friendly and helpful."

Cons:

• "Not much room for price negotiation - what you see is what you pay."
• "Bike could've been a little bit cleaner."
• "Stock is old and dated full of dust, parts not on shelf, all very out of touch."
• "A very strange and unwelcome greeting when I arrived here."
• "Only issues; My name was spelt wrong on the V5C."

Communication

Pros:

• "His communication was excellent replied instantly."
• "Dave gave me a walkround of the bike video and sent via WhatsApp."
• "Dave sent a walk round video and answered all my questions as well as arranging delivery."
• "David kept me informed on the progress of the build/ delivery and subsequently delivered the bike to my house with minimal fuss."
• "Dave was very happy to chat and answer questions."
• "Dave provided video by WhatsApp and made some mods to the bike before delivery."
• "Dave managed to find out what was going on within minutes!"

Cons:

• "The only problem was the photos in the advert did not do the bike justice."

Quality of Service

Pros:

• "The bike exceeded expectation in the flesh. Fully serviced and ready to go."
• "The bike arrived on time and as described, so couldn't be happier."
• "You can be sure of a quality product and very sound and reliable advice."
• "Had a tyre blowout whilst on holiday just outside Stafford... they had a new tyre fitted and had me back on the road - very efficient service and a fair price."
• "Got my Harley MOT’d today, took it in at 10:00 as arranged got a call 35mins later to say it’s done."
• "The bike itself is in great condition and at a reasonable price."
• "The bike was serviced and fully prepared for my pickup and on my ride home, it did not miss a beat and is perfect."

Cons:

• "My only complaint was that the clock was 20 minutes fast!"