Barton Hall Hotel & Spa Reviews Summary

Category: Hotel

Address: Barton Rd, Barton Seagrave, Kettering NN15 6RS, United Kingdom

Phone: +441536515505

Rating: 4.4
based on 100 reviews.

Venue & Atmosphere

Pros:

  • "The venue itself is beautiful, and the staff were so friendly and attentive."
  • "It is a truly beautiful and unique venue and our guests could not speak more fondly of Barton Hall!"
  • "Building and grounds are stunning and the service was very good."
  • "A stunning Grade 1 listed Orangery in the heart of Northamptonshire."
  • "Absolutely beautiful venue, the orangery was stunning."
  • "Great location just off the a14. Plenty of parking."
  • "The hall is set in lovely grounds and there is plenty of parking."
  • "It's a great venue and beautiful spot that makes you feel you are on a country estate looking over a tree filled landscape."

Cons:

  • "Old fashioned pretty decor with nice paintings, chandeliers and high ceilings. Floor is uneven on highest floor of the house."
  • "Outdoor lighting at night was poor however."
  • "Evening wedding party. Grounds beautiful but would do with more tables and chairs outside."
  • "This is an outdated run down place overly charged with no AC, old radiators, noisy corridors, staff chatting in the corridor, dirty carpets and unfriendly staff."

Service & Staff

Pros:

  • "The staff were extremely helpful from our first viewing and went above and beyond to make our day special!"
  • "Staff so friendly. The Bar area has lovely ambience."
  • "The staff here are great and really took care of us throughout."
  • "Attended a wedding part here and it was a great day nothing was too much trouble. Hotel staff incredibly friendly."
  • "The staff were outstanding and food was great."

Cons:

  • "When presented with the bill, it came out £10 more expensive than expected. The manager was immediately hostile and belittling."
  • "The manager refused to accept it was wrong and was not going to accept we were right."
  • "Barton hall is lovely, currently staying here in a very nice room. The staff are excellent, except the restaurant manager, Kerry, who needs to be retrained in customer service."
  • "The building and rooms are beautiful but the staff lets this venue down. They are in serious need of training in customer service."
  • "We were at a funeral found the staff very friendly and helpful. The buffet was very good and tasty plenty of it tea and coffee plentiful."

Food & Dining Experience

Pros:

  • "The food was also excellent."
  • "Food, 5 stars. Waitress service, 5 stars."
  • "The restaurant decor was nice, the staff was kind. We had a soup and a baked camembert sharer plate. It was good quality, big portions."
  • "We had afternoon tea at Barton Hall this week. It was ok, but not as special as I'd hoped it would be."
  • "Hat's off to the chef because the food was exquisite and the service was friendly and professional."

Cons:

  • "Starters and sweets were pretty good and a bit different but the main courses were very ordinary, which was a slight disappointment as the bill was a bit much for what we had."
  • "I must say the food was truly shocking. We both felt that everything we were served was verging on inedible."
  • "We ordered the duck main course and when it arrived we were underwhelmed by the size of the portion, it's presentation was good but with only 4 pieces of gnocchi each we left feeling hungry."
  • "The food came out only after asking with cake placed out before the sandwiches and when asked why the cakes had come out first the response was 'can’t you eat the cake first and then the sandwiches.'"
  • "Went to a 50th party last night we had lamb with a potato rosty which I must say was so stringy and dry it was inedible as for the rosty we could not cut through it."

Accommodation & Facilities

Pros:

  • "The majority of our guests stayed over and everyone said how happy they were with their rooms, the beds are comfy and the breakfast was excellent."
  • "Comfortable stay in a nice room. Room was a little smaller than expected and the Wi-Fi signal wasn’t great."
  • "The spa is to a super high standard. It's spotless, well maintained and has a high-end luxury vibe."
  • "Stayed for two nights for a wedding. Really lovely hotel, and relaxing spa."
  • "Very nice hotel in pleasant grounds, clean and fresh rooms with nice facilities."

Cons:

  • "Went to Barton Hall for an anniversary dinner and stopped over. The room we pulled was one for the disabled, which didn't seem that big or good."
  • "The spa was also a terrible experience; I asked for a robe on arrival and was advised you only receive a robe if you are having a treatment."
  • "Room very good, well equipped. Buffet breakfast suitable for everyone. Nice friendly staff."
  • "Stayed for a family wedding lovely room, lovely grounds, very expensive for drinks and was a little disappointed with the quality of the breakfast for the price of the rooms."
  • "My room was really well presented with an enormous bed, desk, plenty of space and a very nice shower room."

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